Ghaziabad, Uttar Pradesh, India
MS Excel, HR Human Resources, Team Leadership
यूजर के बारे में
Good at service delivery and target oriented
Efficient in client & people management
Data Analysis and data Trending
Productivity enhancements and best practice implemetation
प्रतिभा
काम का अनुभव
Associate Manager - Service Delivery
Computer Science Corporation
पूरा समय मार्च-2012 तक वर्तमान 7 वर्षों 8 महीने
जिम्मेदारियों
  • Responsible for account related reports and accountable for my team and their deliverables.
उपलब्धियां
  • Promoted as Associate Manager in approximately 2 years.

Senior Analyst (US Defined Benefit/ MIS)
Affiliated Computer System
पूरा समय अप्रैल-2011 तक फरवरी-2012 10 महीने
जिम्मेदारियों
  • ? Managing the Work Allocation Tool and creating the reports for montly scorecard(Excel and Powerpoint).
    ? Creating and maintaining reports for the process reviews, performance measurement and communicating the same to the managers(Excel).
    ? Preparation and publishing of weekly, monthly and quarterly dashboards for the process(Powerpoint).
    ? Projecting the FTE Requirements for the process for new assignments and special projects(Excel).
    ? Full-filling Delivery Management and people responsibility(Operation Domain specific).
    ? Conducting Quality checks(Operation Domain specific).
    ? Report out the business Process Accuracy levels on a periodic basis(Excel )
    ? Created performance tracker for EHRO Canada (Vba, Sql and Access).
    ? Direct point of contact for Canada Onshore.
    ? Responsible for documentation related to alligned clients processes.
    ? Created macros for reconcilaition of accounts(Excel and Vba).
    ? Created macros for automate manual cals(Excel and Vba).

Team Developer - MIS/Audit and Compliance
AONHEWITT Associates India Private Ltd
पूरा समय सितम्बर-2005 तक अप्रैल-2011 5 वर्षों 7 महीने
जिम्मेदारियों
  • ? Preparation of monthly capacity/ staffing module.
    ? Forecasting the future volumes and scheduling the headcount requirement for the process on the basis of capacity. FTE Requirements for the process for new assignments and special projects.
    ? Has been conduction retro, live and focus audit to operation clients and associates to enhancing accuracy and to focus on 100% accuracy.
    ? Created Knowledge assessment tool and Sample randomizer(Excel andVba).
    ? Created audit Participated in Green Belt Project as a informer(Yellow Belt Certified by AonHewitt) - Involved in Green Belt Project as a ‘To reduce proportion of discrepancies forwarded to 178 clients delegates the same within the speculated time with a positive impact of 84%.Transitioned 3 process owners work to India form onshore US location
    ? Certified SOP (Standard Operating Procedure) writer for the Offshore team
    ? Automation of checklist and reporting for all the CAT groups (DB, DC and HM groups).
उपलब्धियां
  • ? HRO Innovation Award for Automation of Work allocation tool for operations.
    ? Quest award – Quality and process Improvements (2 individual Quests and 8 Quest plus)
    ? Star of the Month
    ? X-miler award for creating Automation tool of Checklist and reporting structure for CAT.

Executive Assistance
HSBC Private Ltd
इंटर्नशिप फरवरी-2005 तक मई-2005 3 महीने
जिम्मेदारियों
  • Putting holds on other Banks extension and last old system Handling Customer Issues regarding Billings and Services
    Co-Ordinate with different departments to resolve Customer Queries
    Mentoring and Training to new Executives
    Generating hourly report and sharing with the team.
उपलब्धियां
  • Accurately completed all my tasks on daily basis.
शिक्षा
Bachelor of Commerce, Commerce
Hemwati Nandan Bahuguna Garhwal UniversityHemwati Nandan Bahuguna Garhwal University
2000-2003
प्रोफाइल स्नैपशॉट
Jagbhushan Pundir MS Excel, HR Human Resources, Team Leadership और अन्य प्रतिभाओं में प्रतिभाशाली है Jagbhushan Ghaziabad से बाहर है और Commerce, B.Com-Bachelor of Commerce वर्ष 2000-2003 से HNBGU-Hemwati Nandan Bahuguna Garhwal University, Hemwati Nandan Bahuguna Garhwal University का अध्ययन किया है।