•Serving as a Quality Assurance Specialist in AECOM India to implement QMS.
•Project Delivery System deployment for all Professional Technical Services projects for major clients like
DMRC, NHAI, Delhi Jal Board, Airports, Marine/Ports, Building Engineering, PMCM, PCC etc
•Induction on Project Delivery System to staff and Managing AECOM projects.
•Conducting Internal Audits for all projects Government and Non Government both.
• Client satisfaction Index monitoring on the basis of various criteria’s.
• Conduct Management Review meetings, measure Quality Objectives and Quality Group meeting.
•Sound knowledge on documenting Standard Operating Procedures, Work Instructions.
• Preparing road map for ISO Certification for new offices of AECOM through establish the quality policy, ensure quality objectives are established, conduct management reviews, ensure availability of resources, Education, training.