Title ldquoMY SUCCOR online Help Management Systemrdquo Team size Single Platform DOTNET, SQL Server Duration 6 months Front End Design ASP.NET Database SQL Server 2005 MODULES 1 Administrator module 2 Company module 3 Customer module 4 Report module Description It is a software suite that enables customer support to receive, process, and respond to service requests, by creating a powerful help-management platform that allows to centralize all customer conversations. Companies can quickly and easily increase productivity by automating business rules via triggers and automations, and by creating predetermined responses to frequently asked questions. It is a user friendly system helping both the companies as well as customers to interact each other online. The main objective of the system is bringing awareness among the people towards the importance of their products with services attached. Which mainly helps the customers to purchase right product at right time as well as companies can view and improve their status based on customers response. It is fully integrated with the customer relation management solution and developed in a manner that is easily manageable, time saving and relieving one from semi automated.