Bangalore, Karnataka, India
Aptitude, IT Services, Oracle DBA
प्रतिभा
काम का अनुभव
Senior System Engineer
पूरा समय अक्तूबर-2015 तक वर्तमान 4 वर्षों 2 महीने
जिम्मेदारियों
  • Ecom Site operation. Provide proactive application monitoring support for critical retail web applications.
    Provide verification/validation support during production environment and infrastructure deployments
    Monitoring the batch jobs for production support. If any issues/alerts came coordinating with respective team to solve the issue. Initiating the bridge call during P1/S1 issues
    Monitoring the Vantage/Splunk alerts and initiating for the resolutions. Monitor alerts and provide appropriate responses to alerts keep key stakeholders informed on status of alerts, action steps taken, action steps in progress to resolve and close production issues reported on time
    Incident Management
    Includes driving the high severity calls,
    Assigning incidents to appropriate pool/engineer,
    Updating the engineers and stake holders,
    Follow up with engineers for resolutions within SLA (S1, S2, S3 and S4 tickets)
    Problem Management - working on the problems, resulting in reduction of top te
उपलब्धियां
  • Have done Automation for the dashboard to reduce human work.Got best new quick learner award. Have got 1st rating in the work

Software Tester
पूरा समय नवम्बर-2014 तक जून-2015 7 महीने
जिम्मेदारियों
  • Description:
    Perform systematic GUI (Graphical User Interface) testing of software products.
    Quickly learn the product's features from the user manual and release notes, and then verify that all functionality is working as expected.
    Perform specific tests, as described in instructions and spreadsheets. Carefully note down the results.
    Report any observed problems in bug databases, with clear description of steps that were followed.
    Repeat the testing cycle on a regular basis, and find new problems in the software product.
    Propose and document new test scenarios, based on a thorough understanding of product features.
शिक्षा
Bachelor of Engineering or Technology
Alvas Institute of Engineering and TechnologyVesveswaraiah Technological University
2010-2014
अतिरिक्त अभ्यास
  • have won gold medal in karate

  • love music

  • good in volley ball

  • carrom

प्रोफाइल स्नैपशॉट
Sowmya P Shetty Aptitude, IT Services, Oracle DBA और अन्य प्रतिभाओं में प्रतिभाशाली है Sowmya Bangalore से बाहर है और CE-Computer Engineering, BE BTech-Bachelor of Engineering or Technology वर्ष 2010-2014 से AIET-Alvas Institute of Engineering and Technology, Vesveswaraiah Technological University का अध्ययन किया है।