Total Ownership in the DC industry lsquoAdding value to customers is just not fundamental to us it defines our very purposersquo mdash- This belief has been the core of the birth, existence and growth of CtrlS After careful study, observation and analysis of the Data Center market and the functioning of its major players, we at CtrlS have understood how challenging it is to assume and practice the role responsibility of lsquoTotal ownershiprsquo towards Self, products, services most important of all, our Clients. Having decided to position ourselves as the pioneers of this industry, we were audacious enough to accept this challenge. So right from the embryonic stage of the birth of CtrlS, we decided to genetically nurture our each and every cell with the warmth of this belief and be totally responsible for our people, products, services and be reflecting so to our Clients / potential Clients. For the structure of Ownership to be built, first and foremost we created a solid foundation had laid the bricks for our foundation with our synchronized values of 1 Dependability We know that lsquoTrustrsquo forms the basis of all relationships whether professional/personal and more so for the players of this industry who base their fulcrum of lsquoinfrastructure ingredientsrsquo outside their circle of influence for their business success continuity. This resulted in the below mentioned conscious decisions being taken with regards to our organizational structure functioning. middot Team We formed a team of lsquoSpecialists experienced in managing IT Infra businessrsquo because we understood that we had embarked on an industrial journey rather than a lsquoProjectrsquo. Full Scale automation Set up custom purpose built automation of complete process cycle in place to ensure efficiency in a fixed cost environment. middot Tried and tested SOPrsquos Fully tried and tested SOPrsquos for process adherence encoded in our DNA as a IT Infra business. Creation of COErsquos To promote expertise based on cumulative knowledge pool since we are into infrastructure business and not Software business middot Sharing Specialist experience Update self with our Specialistsrsquo experience and Specialist experience to pass on the same to our Clients. Committed lsquoExpertisersquo Cloud Capabilities lsquodeveloped offeredrsquo as a Service provider and not as an aggregator with an outsourced model. middot Multiple redundancy networks Catering to the unaddressed business requirement by ensuring highest levels of fault tolerance validated by lsquoZerorsquo instance of complete network outage in CtrlS history. Purpose built DC Tier-4 DCs built ground-up for highest efficiency ratings in India highest level of disaster protection. middot lsquoCost optimizationrsquo Efficiency aimed delivered across the spectrum with TCO benefits ranging from 20 to 40. 2 Innovation CtrlS had discovered the fact that this industry exists and grows on the oxygen of lsquoInnovationrsquo and thereby to create new benchmarks through its products services has designed set up middot An Innovation bench middot Professional service capabilities middot Legacy Application support 3 Responsibility We are here to fulfil and exceed our lsquoClientrsquos expectationsrsquo rather than revolving around the lsquoProductrsquo / lsquoServicersquo concept. Hence the involvement of lsquopeoplersquo becomes but mandatory in our endeavour to ensure a near 100 success rate. With this realization, our Team has churned come up with our code of Organizational Values and lsquoWorkrsquo ethics. Organizational Values C ndash lsquoChallengerrsquo for Industry Standards lsquoCommittedrsquo T ndash Total Ownership R ndash Reliable value addition to clients L ndash Loyal S ndash Service Delivery for Customer Delight Work Ethics middot Commitment Initiative middot Belonging Stewardship middot Fellowship Passion middot Engagement Pride With these established Values Ethics, we have targeted defined Organizational and Employee empowerment. Organizational empowerment Employee empowerment Enhanced Employee Motivation Exceptional performance No / Low employee attrition 100 lsquoWorkrsquo commitment Strong lsquowork commitmentrsquo Long term Career vision lsquoWorkrsquo Passion Organizational Commitment Team synergy productivity Trans Union, AZB partners, AIRCEL, The Abraaj group, One Assist, emPay, NSEiT, EKYC are among few of our reputed Clients who have experienced the Total ownership of CtrlS. CtrlS has assigned itself the lsquototal ownershiprsquo to serve the deserving in the waiting.