Bangalore, Karnataka, India
Aptitude, MySql, MS Office
यूजर के बारे में
My name is Vivek Kumar Wadhawan, I from Meerut, I am B.tech graduate, I have my b.tech from KIIT University in 2015 in Electronics and Instrumentation branch and my schooling from my native place Meerut. I am currently working with Infosys as Senior Technical Process Executive. I am a self-motivated person and love challenges, I believe when tough gets going, going gets tough and bring out the best.
प्रतिभा
काम का अनुभव
Senior Technical Support Specialist
पूरा समय जून-2018 तक वर्तमान 1 साल 5 महीने
जिम्मेदारियों
  • Working as IT support specialist for Infosys with 2 years of industry experience in the area of IT Support voice, chat, and email process. Job responsibility includes Troubleshooting technical issue of the user Documenting the troubleshooting steps and knowledge base using ITSM tool.
उपलब्धियां
  • Received Best RR for last quarter and best C-SAT for last quarter

Technical Support Executive
Betsol Software India Pvt Ltd
पूरा समय मई-2017 तक जून-2018 1 साल 1 महीना
जिम्मेदारियों
  • Handling and resolving Customer’s queries and technical issue related to client’s software application via chat and calls using various tools like CRM and BMS, and documenting them using ITSM tool
उपलब्धियां
  • Joined as fresher, and adjudged as best employee for two consicutive Quarters
» 1 परियोजना
शिक्षा
Bachelor of Engineering or Technology
K I I T College of EngineeringMaharshi Dayanand University
2011-2015
अतिरिक्त अभ्यास
  • Cricket

  • Photoshop

प्रोफाइल स्नैपशॉट
Vivek Kumar Wadhawan Aptitude, MySql, MS Office और अन्य प्रतिभाओं में प्रतिभाशाली है Vivek Bangalore से बाहर है और EIC-Electronics and Instrumentation Control Engineering, BE BTech-Bachelor of Engineering or Technology वर्ष 2011-2015 से KIITCE-K I I T College of Engineering, Maharshi Dayanand University का अध्ययन किया है।