Hello, I would like some help regarding the structure of CRM. should entities be categorized? (sponsorships, suppliers ...) in my case in some departments a certain entity is a sponsor but for another department that same entity is a supplier, what better way to handle this? Thank you
Hi,
I think this ebook can be interesting for you :
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Anyway, it helped me a lot personally and I learned a lot about CRM.
Good luck to you