What are some of Myths of Customer Service ?
What are some of Myths of Customer Service ? list a few of them
- Saurabh
- 05 Aug
- 12 Answers
12 Answers
12 Answers
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That shopkeer will always praise their goods & setvices.Modal content
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It is critical for organizations to stay ahead of customer service trends. Customer demand continues to evolve and develop. Unless your organization stays up-to-date, customers will pass you by without even noticing. And just like in any other industry, there are a lot of misconceptions about customer service.
If you hear a complaint from your customer – give something away. A free product or gift card isn’t always the answer. If something’s not working properly, try to fix it, instead of trying to hide.
If customers aren’t complaining they must be happy. For every customer complaint, there are actually 25 other unhappy customers who have remained silent.
The customer is always right – just do what they say. Well, the customer can and will be wrong. But the way you deliver such news, can either resolve the problem or make it worse.
Just make the service fast and speedy, don’t focus on anything else. Quality should always be over the quantity.
Small companies do not provide good customer service, unlike huge enterprises. Or do they? It’s much easier to have an issue escalated and solved quickly in a small organization than it is in a big one.Modal content
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