Profile Snapshot
Ajeet is based out of Delhi & has studied IT-Information Technology, B.Sc-Bachelor of Science from Year 2010-2013 in PTU-Punjab Technical University , Punjab Technical University.
Ajeet Kumar is Skilled in Administration, System Administration, Technical Documentation and other talents.
Talents
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Server Administration... among 0 users in Delhi…among 0 users worldwide -
System Administration... among 0 users in Delhi…among 0 users worldwide -
Technical Documentation... among 0 users in Delhi…among 0 users worldwide -
Virtualization... among 0 users in Delhi…among 0 users worldwide
Professional Path
SR ANALYST - IT
WNS Global Services
Full Time
Oct-2016 To
present
8 years 10 months
- Being a Part of Global IT Support Team , I am Responsible for handling more than 2500 employee Issue Related to any kind of IT Operation, Helpdesk Management, Software, Hardware, Application, Access Management, Exchange Management Via Email, Ticket, Instant Message. I am the First point of contact for any kind of IT related issue. Which Include following other than the previous company Responsibility.
? Domain User ID Creation of on boarding user on Exchange 2013,
? Creation of Cisco Account including ,Phone account, Jabber Account, WebEx Account,
? Creation of Multifactor Authentication.
? Providing Access to more than 300 internal application.
? Creation of Shared mail Box, Distribution Group, Mail Box Delegation
? Working on Service Request, Incident, and Task on Service Now Ticketing
Qualifications
Punjab Technical University
Bachelor of Science Information Technology
2010-2013
-%
Extra-Curricular Interests
PLAYING Beach Volleyball
Cooking desi foods
My Story
MCSA Certifired with 3.9 Years strong Experience in IT-Operations & Mg-mt (including Desktop, Laptop, Server Configuration & Management) , Server 2008,2012 with Knowlege of Citrix, Cloud Computing, Virtualization, Network Management, VOIP,PRI, ILL.
