Sagar Athanikar

In Search Of Excellence
Profile Snapshot
Sagar is based out of & has studied Accountancy, B.Com-Bachelor of Commerce from Year 1991-1994 in SJCC-St Josephs College of Commerce, Bangalore University.
Sagar Athanikar is Skilled in Aptitude, People Management, Operations Management and other talents.
Talents
    • Quality Assurance
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    • Quality System
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    • Risk Analysis
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    • Risk Management
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Professional Path
Operations Manager
Jardine Lloyd Thompson Full Time
Mar-2014 To present 11 years 5 months
  • Operations Manager – Specialty insurance Brooking
    Operations Management
    ? Setting up targets and goals for the process – setting and maintaining CTQ, CTP targets for the process.
    ? Undertaking responsibilities of removing unnecessary procedures in process for efficient function; ensuring uniformity in the process understanding at the client’s and the organization’s end.
    ? Assessing customer feedback, evaluating areas of improvements & providing critical feedback.

    ? Ensuring that quality of response to customer issues is as per set standards; conducting process reviews to enable strict adherence to process parameters and systems.
    ? Steering accomplishments of set quality standards in SLAs; conducting regular quality audits.
    ? Working on quality improvement projects for achieving continual improvements in service levels; facilitating the identification of problem areas, solution deployment and control processes that have been setup.
Qualifications

St Josephs College of Commerce

Bachelor of Commerce Accountancy

1991-1994

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My Story
In quest of challenging opportunities in the domain of Operations /
Risk & Compliance / Process Enh