?Managing the operations area functions to ensure the quality service to customers. ?Supervise to cash area functions ?Handle all functions related to clearing Outward & Inward Clearing Cheques. ?Reviewing the preparations of cheques by the branch before sending to the central division. ?Execution of outward and inward remittances for Local and Foreign currencies. ?Coordination with customer, treasury, Compliance for processing of trade transactions. ?Reviewing documentation for (LG’s, OVD, Form 4, loans, credit cards). ?Reviewing and establishing all kinds of fixed deposits & certificates of deposit. ?Reviewing and Establishing all time deposits and long term certificates. ?Reviewing and Recording certified cheques issuance. ?Reviewing balance certificates for customers. ?Monitoring standing instructions, standing orders & stop payments. ?Reviewing, treasury bills, mutual funds requests. ?Charge expenses/revenues to accounts and cost centers by analyzing invoice/expen
Teller/customer service
Piraeus Bank Egypt
Full TimeMay-2008 To Feb-20145 years 9 months
Responsibilities
?I was responsible for cash area transactions. ?Offers Cash deposit & withdrawal and Foreign Exchange, Checks. ?Bank draft check issuance and Internal Branches Remittance ?Handling Tele cash transfer through Bank swift code. ?Cross sell bank product/services. ?Acting on behalf of Head Teller. ? Handle customer's enquirers, complaints and requests. ? Open customer's accounts and prepare customer file. ? Actively participate in building strong customer relations. ? Prepare documentation for (LG’s, Form4, OVD, loans, credit cards). ? Executes transactions (financial /non financial) efficiently and accurately ? Handle clearing checks. ?Handles time deposits' booking & saving certificates. ?Excellent level of performance in all assigned tasks. ?Prepare internal & external remittances.