Mumbai, Maharashtra, India
Profile Snapshot
Utsav is based out of Mumbai & has studied Operations, PHDGM-Post Graduate Diploma in Management from Year 2010-2012 in , .
Utsav Suru is Skilled in Communication Skills, Project Management, Aptitude and other talents.
Talents
    • Quantitative Analysis
      ... among 0 users in Mumbai
      among 0 users worldwide
      21.99
      percentile among worldwide users
    • Resource Management
      ... among 0 users in Mumbai
      among 0 users worldwide
    • Project Management
      ... among 0 users in Mumbai
      among 0 users worldwide
      68.85
      percentile among worldwide users
    • Communication Skills
      ... among 0 users in Mumbai
      among 0 users worldwide
      90.38
      percentile among worldwide users
Professional Path
Assistant Manager
Nov-2013 To present 11 years 9 months
  • • Manage a team of 25 people.
    • Provide daily & weekly status updates regarding all the IT projects to the HOD (IT) and Chief Technology Officer.
    • Analyze Helpdesk tickets raised by the users and route the same to the concerned development team working on it.
    • Periodic follow-ups with every team member to ensure timely delivery of their allocated tasks.
    • Coordinate with team leads to decide the project timelines, effort estimation, work breakdown structure (WBS) and overall progress of the project.
    • Interact with internal and external clients and vendors for several project related activities.
    • Prepare monthly invoices and Debit Notes for various IT/software services offered to the external clients.
    • Involved in Project Planning, Scheduling and allocation activities.
  • Currently involved in ERP implementation using Openbravo to upgrade our existing system
Trainee Associate Project Manager
Mar-2012 To Nov-2013 1 years 8 months
  • • Manage a team of 30 people.
    • Drive the processes that are performed by the development teams.
    • Interact with the client for requirements gathering for the teams and coordinate with them to provide project updates on a daily basis.
    • Collate metrics and reports that are generated during the course of the project.
    • Identify risks, issues & blockers that may arise at any point of time during the course of the project and report the same to the top management.
    • Ensure that all the quality dimensions are achieved and subsequently identify the areas of improvement if any.
  • Involved in the project to develop online courses for High School students in US universities, which were actually our clients.
Analyst Programmer
Syntel Full Time
Oct-2007 To Jun-2010 2 years 8 months
  • • Maintenance and enhancement of PeopleSoft-HRMS applications based on the client requirements.
    • Used Application Designer to modify user pages, records and to create new pages, records and fields to meet the application needs.
    • Resolved Helpdesk tickets and production issues raised by the PeopleSoft-HRMS users.
    • Implementation of Application Engine and SQR for report generation.
    • Maintained a Production Issue log which gave the summary of all the production issues and their corresponding resolutions till date.
  • Successfully implemented the Attendance Management module of our client using PeopleSoft & SQR reports.
Qualifications

Post Graduate Diploma in Management Operations

2010-2012

-%

S S N School of Management and Computer Applications

Post Graduate Diploma in Management Operations

2010-2012

80%

Successfully completed Master's degree with First Grade

Thakur College of Engineering and Technology

Bachelor of Engineering or Technology Computer Engineering

2003-2007

64%

Successfully completed graduation with First Class