Profile Snapshot
Mohit is based out of Rishikesh & has studied Front Office, B.Sc-Bachelor of Science from Year 2016-2020 in IHMCN-Institute of Hotel Management Catering and Nutrition, National Council for Hotel Management and Catering Technology.
Mohit Suteri is Skilled in Aptitude
Professional Path
Operations
OYO Rooms
Full Time
Jul-2015 To
present
10 years 1 months
- Visit and Inspect Assigned OYO Properties as per stated protocols
Ensure highest standards of Service and Client Satisfaction; target Zero Customer Complaints on account of OYO Service
Act as the first level of escalation for any customer issues, and resolve the same in an effective and timely manner
Work closely with property managers to train them in rendering great service
Work closely with call centre and the customer experience team to deliver great overall experience to customers
Property staff related responsibilities
Ensure adequate Staff is present
Hire and Train the New Staff in OYO Standards of Service
Ensure adherence to OYO dress and hygiene protocols
Qualifications
Institute of Hotel Management Catering and Nutrition
Bachelor of Science Front Office
2016-2020
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