Nabil Warsi
Having 7 Years Of Experience In Customer Support, Looking For The Job.
Bangalore, Karnataka, India

About Nabil Warsi

Nabil Warsi works as Positive Gems Pvt. Ltd. at Pharmacitical and is based in Bangalore, India. Nabil studied Master of Business Administration (Marketing) at Karnataka State Open University (2014-2015). On Youth4work, Nabil has taken skill tests in English Language (rank 70,628 of 356,213, top 20%) and Aptitude (rank 112,298 of 3,606,048, top 4%). Nabil also lists talents in Customer Service, Data Analysis and Content Writing.

Talents
    • Customer Service
      ... among ... users in Bangalore
      …
      among … users worldwide
    • Data Analysis
      ... among ... users in Bangalore
      …
      among … users worldwide
    • Aptitude
      ... among ... users in Bangalore
      112298
      among 3606048 users worldwide
      40.62
      percentile among worldwide users
    • English Language
      ... among ... users in Bangalore
      70628
      among 356213 users worldwide
      50.31
      percentile among worldwide users
Professional Path
Positive Gems Pvt. Ltd.
Pharmacitical Full Time
Feb-2016 To present 10 years 7 months
  • Customer Support
  • Key Responsibilities:Customer Assistance: Respond to customer inquiries via phone, email, live chat, or other communication channels.Issue Resolution: Diagnose and resolve product or service problems, ensuring timely and efficient solutions.Information Provision: Provide accurate and detailed information about products, services, and company policies.Feedback Collection: Gather customer feedback and share it with relevant departments for product or service improvement.Documentation: Keep records of customer interactions, process customer accounts, and manage files.Multitasking: Manage multiple inquiries simultaneously without compromising service quality.Team Collaboration: Work closely with other departments, such as technical or billing teams, to address specific customer issues.Continuous Learning: Stay updated with product changes, new services, and policies to provide accurate information.
Qualifications

Karnataka State Open University

Master of Business Administration Marketing

2014-2015

-%

My Story
Nabil this side, I am dedicated customer support representative with a proven track record of provid
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