Pune, Maharashtra, India
Communication Skills, Cricket, Aptitude
The role requires significant interaction with clients, which may be face-to-face or over the telephone. Tasks are varied and include:
Understanding customers' diverse, specific business needs and applying product knowledge to meet those needs;
ensuring the quality of service by developing a thorough and detailed knowledge of technical specifications and other features of employers' systems and processes and then documenting them;
Work Experience
Associate Consultant
Full Time | Feb-2017 To present (1 year 2 months)
Diagnose and troubleshoot technical issues, including account setup and network configuration Research and identify solutions to software and hardware issues. Ask customers targeted questions to quickly understand the root of the problem. Talk clients through a series of actions, either via phone, email or chat, until they’ve solved a technical issue. Provide prompt and accurate feedback to clients. Ensure all issues are properly logged Prioritize and manage several open issues at one time Follow up with clients to ensure their IT systems are fully functional after troubleshooting Document technical knowledge in the form of notes and manuals and Maintain jovial relationships with client.
An Engineering Graduate with Proficiency at grasping new technical concepts quickly & utilizing it in a productive manner. Currently working with Wipro Ltd An effective communicator with strong analytical, interpersonal and problem solving abilities. Taking ownership of customer issues reported and seeing problems through to resolution Researching, diagnosing, troubleshooting and identifying solutions to resolve system issues Following standard procedures for proper escalation of unresolved issues to the appropriate internal teams Updating management on a regular basis through reports and presentations and via email Well versed in the fundamentals Electronic devices , Digital Logic circuit and Data Communication & Networking Focused and hardworking professional equipped with thorough knowledge and technical understanding coupled with an analytic bent of mind and confident to take any challenging Project. Completed the project of Entire Plant INTERCOM connect

Assistant Engg
Shri Lakshmi Cotsyn ltd
Full Time | Jun-2013 To Jun-2016 (3 years )
Result oriented professional with Operation & Maintenance, Breakdown Analysis & Troubleshooting of Electrical and Electronics Systems, Utility and Team Management, currently spearheading as Electronics Engineer with SHRI LAKSHMI COTSYN LIMITED. To look after different Systems in SCADA like Field Instrumentation, RTUs, communication Networks and Central Monitoring Stations Using Programmable Logic devices and Arrays.
Developed the required skills for Industrial Networks and Communication protocols
Good knowledge about CMOS process technologies - 22nm, 28nm, 45nm, 65nm etc.
Competent in basic digital design concepts, Boolean arithmetic, decoding, interfacing, clocking, setup-hold timing concepts, multi-clock design
Having good exposure to fault analysis and Testing of complex Electronics circuitry
Hands on experience in Verilog/VHDL/System Verilog for design.
Having good exposure to fault analysis and Testing of complex Electronics circuitry.
Leading Machine Testing & Assembly - with a team of 3 Staff members & 5 nos. ITI members & reporting to Sr. Manager – Electronics
To look Machine Testing & its problems & Selection of sensors/transducers for Industrial application
Good understanding of basic concepts of simulation verification, code and functional coverage
Strong fundamentals of CMOS Device Physics and MOS Transistor Circuits. Able to read, Understand P&IDs, Control Narratives, Logic diagrams, etc and to ensures that required prerequisites (e.g. design inputs, tools, documentation, deliverables, schedule, budget) are in place prior to commencing work
Strong analytical and problem solving skills to ensure that the project schedules and specifications are in line with the client requirement.
Debugging the RTL code and gate level Netlists in simulation environment and in board level environment
» 3 Projects
Bachelor of Engineering or Technology
Truba College of Engineering and Technology, Devi Ahilya Vishwavidyalaya
2009-2013 | score 72%
B.E. (ELECTRONICS & COMMUNICATION) from TRUBA College, Indore (Affiliated to RGPV University) with 72.3% in 2013 INDUSTRIAL TRAINING

? Indian Railway in Telecom Gears under D.S.T.E. Department East Central Railway Gaya Jun’12-Jul’12
Electronics Telephone Exchange, Digital announcement system, NTES, UTS/PRS networking, OFC and Microwave Communication.

Extra-Curricular Interests
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Last viewed profile on 12 Apr, 2018 from Helsinki, Finland
Profile Snapshot
Ayush Saurabh is talented in Communication Skills, Cricket, Aptitude and other talents. Ayush is based out of Pune & has studied ECE ENTC-Electronics and Tele-Communication Engineering, BE BTech-Bachelor of Engineering or Technology from Year 2009-2013 in TCET-Truba College of Engineering and Technology, Devi Ahilya Vishwavidyalaya.
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