Chennai, Tamil Nadu, India

About Arun R

Arun R works as Analyst - Performannce Management at FULL Creative Pvt Ltd and is based in Chennai, India. Arun studied Master of Business Administration (Systems) at Madras University (2010-2012). On Youth4work, Arun has taken skill tests in MS Excel (rank 78 of 95,872, top 1%), English Language (rank 1,941 of 356,213, top 1%) and Typing (rank 4,643 of 92,833, top 6%). Arun also lists talents in MS Office, VBA Macro, Data Entry and Content Writing.

Talents
    • Typing
      ... among ... users in Chennai
      4643
      among 92833 users worldwide
      32.87
      percentile among worldwide users
    • Data Entry
      ... among ... users in Chennai
      …
      among … users worldwide
    • MS Excel
      ... among ... users in Chennai
      78
      among 95872 users worldwide
      95.57
      percentile among worldwide users
    • MS Office
      ... among ... users in Chennai
      …
      among … users worldwide
Professional Path
Analyst - Performannce Management
Mar-2015 To present 11 years 6 months
  • • Working as a back end support for HR and payroll operations of the company.
    • Providing various reports on the performance and metrics of the call center agents working for our company.
    • Providing attendance scheduling solutions for the call center agents and taking care of their payroll processing.
    • Managing email e-mail and interactions with call cent agents and HR and payroll team.
    • Automating reporting process and help in speeding up the payroll processing.
    • Working with MS – Excel and google sheets in the MIS reporting and creating macros.
Sales Support Coordinator
Aug-2012 To Mar-2015 2 years 7 months
  • • Responsible for creating special pricing deals for HP Products using Eclipse, Watson, DART tools on respective currencies for SEA (South East countries).
    • Working with various Business units approvers to get the pricing for various products and releasing the approved quote to the sales for further negotiations with the customers.
    • Working with the factory team to get the information on the life cycle of product and communicate the sales about the same.
    • Managing e-mails and daily interactions with front end team and internal sales team.
Customer Care Executive (Non-Voice)
Oct-2009 To Aug-2012 2 years 10 months
  • • Handling E-mails from Telecom Operators like Airtel, Aircel, Reliance, BSNL etc regarding our Value Added Services process.
    • Activations, Deactivations of Value Added services for the customers and handling customer complaints queries from Telecom operators.
    • Preparing monthly reports for total complaints, activations and deactivations with MS-Excel and MS-Access.
    • Preparing MIS reports on the types of complaints received and report the same to the Chief Executive Office of the company.
Qualifications

Madras University

Master of Business Administration Systems

2010-2012

-%

My Work
My Story
Dynamic and detail oriented professional with 6 years of experience in reporting, Back-end operations, Customer support.
Contact details are visible to employers. Log in or sign up as an employer

Other people named Arun

More people named Ar...