Alwar, Rajasthan, India
IT Systems Management, System Administration
About
A multi talented, quick learner, carrier oriented person and Have BCA and MCA, currently working for Wipro Infotech as IT Support Engg. I Always learn new things from my colleague , from my seniors, from juniors. I always willing work on new technologies.
Talents
Work Experience
IT Engineer
Acute Informatics Pvt Ltd
Full Time Sep-2015 To present 9 years 7 months
Responsibilities
  • Day to day troubleshooting for Incidents & Problems reported by users and timely update in the ticket logging tool, Troubleshooting desktop / laptop OS issues, Installation / re-installation / configuration of systems, printers, scanners, Installation/re-installation/configuration of software/applications, Installation / configuration of e-mail client, Troubleshooting of e-mail client related issues, Troubleshooting printer / scanner related issues , Install antivirus software and check virus definition auto updates on desktops / laptops which have failed automatic update , Install approved patches onto desktops / laptops which have failed automatic update , Perform Testing of New Technology at my RO location before it’s global launch in Toyota, Configure appropriate rights and permissions for accessing printers, Independently generates solutions based on analytical, Problem determination and resolution within SLA's, Perform Root Cause Analysis for the incidents.
Education
Master in Computer Application
Engineering College AjmerRajasthan Technical University
2012-2015 Score64%
Bachelor of Computer Application
2009-2012 Score64%
Profile Snapshot
Mohammad is based out of Alwar & has studied Computer Networks and Information Security, MCA-Master in Computer Application from Year 2012-2015 in EC-Engineering College Ajmer, Rajasthan Technical University.
Mohammad Ashruddin Khan is Skilled in IT Systems Management, System Administration, Strategic Planning and other talents.