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Shailesh Kumar

Sr. Manager - Customer Service
  • Lucknow, Uttar Pradesh, India
  • Real Estate, Customer Service
Profile Snapshot
Shailesh is based out of Lucknow & has studied Other, B.Com-Bachelor of Commerce from Year 2006-2009 in BU-Bundelkhand University, Bundelkhand University.
Shailesh Kumar is Skilled in Real Estate, Customer Service, Customer Relation Management
My Story
I am responsible for monitoring and execution of Service Level Agreements with client, handling escalation from client side and ensuring timely resolution, managing team members, Collection of due demand amount, Process for home loans of customers as well as follow up for amount disbursement from various banks, lead generation from existing customers.
Along with my skills and experience, I will bring resourceful and energetic environment in the organization.
Professional Path
Sr. Manager - Customer Service
Azeagaia Development Pvt Ltd
Full Time Sep-2015 To present (9 years 11 months)
Responsibilities
  • Taking care of post sales services along with demand collection
Achievements
  • Highest Collection done in the month of March 2017
Qualifications
Bachelor of Commerce, Other
Bundelkhand UniversityBundelkhand University
2006-2009
Extra-Curricular Interests
  • Football