Profile Snapshot
Sivakirankuma is based out of Chittoor & has studied Marketing, EMBA-Executive Master of Business Administration from Year 2011-2013 in KSOU-Karnataka State Open University, karnataka State Open University (KSOU).
Sivakirankuma Narra is Skilled in Aptitude, Strategic Planning, Operations and other talents.
Talents
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Strategic Planning... among 0 users in Chittoor…among 0 users worldwide -
Business Development... among 0 users in Chittoor…among 0 users worldwide -
Sales and Marketing... among 0 users in Chittoor…among 0 users worldwide -
Aptitude... among 0 users in Chittoor…among 0 users worldwide82.2percentile among worldwide users
Professional Path
Zonal Retention Manager
Sun Direct TV PVT LTD
Full Time
Jul-2014 To
present
11 years 1 months
- • Managing a 90+ Bucket Call Center for reducing the 60+ entry (1.25%) and increasing recharge (4%) from 90+ Bucket • Administering a 150 seated outbound call center; monitoring the district wise tele calling agencies’ performance/targets on a daily basis (Base above > 60 days onwards) • Developing relationships with the distribution networks for exploring new opportunities • Ensuring backlog conversions from 0-30, 30-60, 60-90 & >90 days deactivate base; analysing & reporting regular dashboards on performance improvement of various clients
- - Received the Significant Contributor Award (2018-19) - Received the Outstanding Contribution Award (2017-18) - Obtained the Topper Award in ‘DAJI DALI Operation’ for 2015-16 , 2016-17 and 2017-18 - Won King of Kings Retention Contest in the month of Sept'14 and Topper of the Q3 (2014-15).
Qualifications
Karnataka State Open University
Executive Master of Business Administration Marketing
2011-2013
-%
Extra-Curricular Interests
Playing Chess
Reading Book
Watching the Sky in the night times
My Story
Ready to Work at any Work Environment and Circumstances.
