Alfred Johnson - Customer Relations Specialist at EMDAD HR Co. - Dammam

Alfred Johnson
Sales & Marketing Professional
Dammam, Ash Sharqiyah, Saudi Arabia
Communication Skills Marketing Communication Marketing
ERMA International

IBMR-Institute of Business Management and Research

About Alfred Johnson

Alfred Johnson works as Customer Relations Specialist at EMDAD HR Co. and is based in Dammam, Saudi Arabia. Alfred studied Master of Business Administration (Marketing) at Institute of Business Management and Research (2008-2010). On Youth4work, Alfred has taken skill tests in Communication Skills (rank 48,056 of 375,956, top 13%), Marketing Communication (rank 817 of 61,036, top 2%) and Marketing (rank 9,885 of 142,054, top 7%). Alfred also lists talents in Product Management, Sales, Direct Marketing and CRM.

Talents

Purchasing

... among ... users in Dammam

…

among … users worldwide
CRM

... among ... users in Dammam

…

among … users worldwide
Direct Marketing

... among ... users in Dammam

…

among … users worldwide
Marketing Communication

... among ... users in Dammam

817

among 61036 users worldwide

84.53

percentile among worldwide users

Complete Talent Profile »

Professional Path

Customer Relations Specialist

EMDAD HR Co. Full Time

Mar-2016 To present 10 years 6 months

Primary role of Sales & Marketing of KSA Govt. approved Visa categories to organizations.

Research, Explore and Approach potential organizations/customers via direct calling, emails

and other lead generation methods.

Manage key accounts and all related aspects of sustaining and fulfilling the constant

requirement of manpower within existing clientele.

Secondary role as a HR coordinator for the Labors/employees working for the customers.

Managing time sheets, resolving issues w. r. t the salary slips, health insurance of contracted

labors and various other employment related issues.

Tertiary role of preparing invoices, debit/credit notes and follow up of payments from existing

customers.

Business development manager

Soundmetals Trading & Contracting Full Time

Jan-2015 To Mar-2016 1 years 2 months

Extensive Market penetration
-Handling all sales and marketing aspects within the Central and eastern province of the Kingdom of Saudi Arabia.
-Handling a team consisting personnel of finance, administrative and operations dept.
-Brand management and productive marketing.
-Activities in Customer Relationship Management to ensure repeat business.
-Provide world class After Sales Service in case of issues with supplied products.

Business Dev. Mangr/ Product manager

ERMA International Full Time

Aug-2010 To May-2017 6 years 9 months

Nearly 3 years of experience in the areas of Business Development, Client Servicing, Purchase Management & Business Coordination.
Performing dual role Purchase/ Procurement Co-ordinator and Business Development Manager for ERMA International, Riyadh, Saudi Arabia.
Devising sales & marketing activities and expanding the business growth. Expertise in managing business operations across market with key focus on profitability.
Proficient with market intelligence & analytics to understand brands & applied marketing initiatives.
Expertise in handling purchase activities involving planning, techno-commercial negotiations and delivery scheduling.
Possess stellar reputation for innovative management style, dynamic marketing plans, and negotiation leading to consistent and sustainable gains in revenue growth.
An effective communicator with strong analytical, problem solving & organizational abilities. Possess a flexible & detail oriented attitude.
Designed First catalogue and raised awareness for most of the dealership/distributorship products!

» 1 Project