Jodhpur, Rajasthan, India

About Amir Khan

Amir Khan is based in Jodhpur, India. Amir studied Bachelor of Computer Application at Maulana Azad College (2009-2011). On Youth4work, Amir has taken skill tests in Web Developer (rank 2,060 of 64,392, top 4%) and HTML (rank 22,522 of 136,035, top 17%). Amir also lists talents in Customer Care, Front Office Executive, Back Office Operations and Customer Handling.

Talents
    • Customer Care
      ... among ... users in Jodhpur
      …
      among … users worldwide
    • Front Office Executive
      ... among ... users in Jodhpur
      …
      among … users worldwide
    • Web Developer
      ... among ... users in Jodhpur
      2060
      among 64392 users worldwide
      20.61
      percentile among worldwide users
    • HTML
      ... among ... users in Jodhpur
      22522
      among 136035 users worldwide
      16.85
      percentile among worldwide users
Professional Path
Investor Relation Officer
Dec-2014 To Dec-2015 1 years
  • Oversee and ensure timely processing of all investor’s financial /non-financial requests which may also include carrying out the following activities as and when the situation may demand. Client - servicing. Carrying out all activities related to the processing of a transaction which may include form filling, signature verification, and completeness of documents as required to process a redemption request. Ensure that Investor complaints and queries are resolved in a speedy manner to enhance customer satisfaction. Explain requirements and process to clients verbally (via telephone) and in written (via e-mails). Generate department specific reports, which are to be sent to the management/ clients. Ensure timely updating of mutual fund statements.Contributing to the marketing campaigns by sending clients regular mailers. Prioritizes workload in order to manage time effectively, complete work within deadlines and produce accurate results. Responsible for collecting Mutual Fund & MIS
  • Very good in Customer servise
Front office executive / DEO
Nov-2013 To Dec-2014 1 years 1 months
  • Oversee and ensure timely processing of all investor’s financial /non-financial requests which may also include carrying out the following activities as and when the situation may demand. Client - servicing. Carrying out all activities related to the processing of a transaction which may include form filling, signature verification, and completeness of documents as required to process a redemption request. Ensure that Investor complaints and queries are resolved in a speedy manner to enhance customer satisfaction. Explain requirements and process to clients verbally (via telephone) and in written (via e-mails). Generate department specific reports, which are to be sent to the management/ clients. Ensure timely updating of mutual fund statements.Prioritizes workload in order to manage time effectively, complete work within deadlines and produce accurate results. Responsible for collecting Mutual Fund & MIS Follow up with AMC s Handling all Mutual Fund related MIS Developing new MIS s
  • Customer satisfaction is very good
Business Associate
Dec-2012 To May-2013 5 months
  • Handling customer of prepaid , postpaid Meet the Difficulties of customer queries. Motivating existing customers to use new & upcoming VAS. Achieving all types of targets. Handling the GPRS help desk. Handling the higher escalation calls. & 3G enquiry calls.
  • in Customer Satisfaction feedback always above 85%
Qualifications

Maulana Azad College

Bachelor of Computer Application Computer Application

2009-2011

65%

Extra-Curricular Interests
cricket bedminton football
My Story
I am graduate in computer application. I am working as IRO at Karvy MFS Service here i have experience above 2 years . as IRO i have major responsibility Clients service , Operation Process , Dispatching , Deposit CMS to local bank , transfer fund as RTGS , Inter transfer . i am very much passionate , hardworking about my responsibilities . i like travailing a lot . if i get change want to travel whole world . as hobbies i like cricket , football , badminton
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