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Anand Narendra Joshi

  • Pune, Maharashtra, India
  • Customer Care, BPO, Quality System
Profile Snapshot
Anand is based out of Pune & has studied English Language and Literature, BA-Bachelor of Arts from Year 2003-2004 in ACSCE-ACS College of Engineering, Visveswaraiah Technological University.
Anand Narendra Joshi is Skilled in Customer Care, BPO, Quality System and other talents.
My Story
A Passionate Emergency response services professional with 15 years of industry experience. Expertise in Emergency Dispatch Services Management, HRM,Training & Development, Project Management & Quality Assurance & Control & IT & ITEs. Currently Handling organizational trainings for Managerial and above level staff through Corporate HR department. additional responsibilities of Project management, Vendor Management, IT & ITEs Support to Org.
Professional Path
Manager Quality & Training
BVG India Ltd.
Full Time Jun-2013 To present (12 years 2 months)
Responsibilities
  • Training & Development, Project Management, Quality, HRM & Business Process.
Achievements
  • Star Performer Employee, Project Management, Offshore Projects,

» 10 Projects


Andhra Pradesh - Emrgency Responce Serivcses (Medical, Police & Fire)
Manager Quality & Training at BVG India Ltd.
Jul-2017 to present
The Andhra Pradesh Emergency Medical Services is a joint project between of Government of Andhra Pradesh and consortium of BVG India Ltd UK SAS. Citizens across the state of Andhra Pradesh today avail free ambulance medical emergency by dialing toll free number ‘108’. BVG has implemented a network of around 467 ambulances across the state of AP, including 76 advance life support and remaining 389 Basic Life support ambulances.

Namma 100 - Emergency Police Response Service - Banglore - Karantaka
Manager Quality & Training at BVG India Ltd.
Mar-2017 to present
Namma 100 is a one point contact to get through the Benglore city police. It has a hundred telephone lines, the response time to distress calls has reduced to two seconds. Control room staff are equipped to handle up to 8,000 calls a day.

Solid Waste Managment - Jaipur, Rajsthan
Manager Quality & Training at BVG India Ltd.
Mar-2017 to Apr-2017
Training, Quality and GIS & GPS

Agri commodity export - UAE
Manager Quality & Training at BVG India Ltd.
Jan-2017 to May-2017
Do a maret survey at UAE for understading the scope of exporting indian agri commodities,

Out of Home Media (OOH) - Pan India
Manager Quality & Training at BVG India Ltd.
Jan-2017 to Mar-2017
Out of Home Media is a premium medium which reaches out to the ‘difficult-to-reach‘ and SEC A consumers wherever they are, thus becoming a medium present in day of the life of a consumer and offering the advertiser an all day primetime. OOH media today has more than 3500 screens present in 12 cities and reaching out to over 70 million people per month

Kaushalya Vardhan Kendra(Skill development ) - Gujrat 500 Vocatioanl Skill Development Center
Manager Quality & Training at BVG India Ltd.
Jun-2016 to Dec-2016
Kaushalya Vardhan Kendra is an Institute to Impart desired skill training at the door steps of the rural population. With a goal of providing employment to the youth of Gujarat, the Directorate of Employment & Training, Government of Gujarat started imparting skill development training to youth through village cluster 500 training centres in villages,

Help Desk for Group Of companies
Manager Quality & Training at BVG India Ltd.
Dec-2015 to Apr-2016
Establishing Help Desk for Group Of companies

Dial 100 - Madhyapradesh
Manager Quality & Training at BVG India Ltd.
Aug-2015 to present
The country’s first ‘Dial 100’ service,Police will rush to the spot of incident immediately on dialing phone number 100. The system has been set up at state level police control room. On receiving call on Dial 100, first response vehicle will reach incident spot in 5 minutes in rural areas. Police personnel manning vehicle will ensure necessary action after reaching the spot and report to state control room. The service will function 24X7.

EMS Control Room for Sihanstha Kumbh Mela - Nasihk & Tryambakeshwar
Manager Quality & Training at BVG India Ltd.
Jul-2015 to Sep-2015
8 Julky to 31 September 2015- establishing Control room for EMS support during Sihanstha Kumbh Mela - Nasihk & Tryambakeshwar to coordinate with Police, Fire , NDRF etc authorities

Maharashtra Emergency Medical Services (MEMS) - Dial 108
Manager Quality & Training at BVG India Ltd.
Jun-2013 to present
Maharashtra Emergency Medical Services (MEMS) is a project of Government of Maharashtra under National Rural Health Mission (NRHM) and implemented and operated by BVG India Ltd. Citizens across Maharashtra can avail free ambulance in case of any medical emergency by dialing toll free number ‘108’. BVG has implemented a network of around 1000 ambulances across the state of Maharashtra, well equipped with medicines, life saving equipment and a doctor on call 24 X 7.
Qualifications
Bachelor of Arts, English Language and Literature
ACS College of EngineeringVisveswaraiah Technological University
2003-2004