About Anuvab Palit
Anuvab Palit works as Business Consultant at TCS and is based in Bangalore, India. Anuvab studied Master of Business Administration at Indian Institute of Management Indore (2015-2016). Anuvab lists talents in Business Intelligence, CRM Specialist, Customer Experience and Digital Consultant.
Talents
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Business Intelligence... among ... users in Bangalore…among … users worldwide -
CRM Specialist... among ... users in Bangalore…among … users worldwide -
Customer Experience... among ... users in Bangalore…among … users worldwide -
Digital Consultant... among ... users in Bangalore…among … users worldwide
Professional Path
Business Consultant
TCS
Full Time
Apr-2016 To
present
10 years 5 months
- Consulting & Solutioning:
• Working as a Consultant on Customer Experience Management (CEM), Analytics & Digital.
• Presenting Analytics based solutions to Clients in Automobile & Heavy Manufacturing Industry Clients.
• Preparing Warranty & Incentive Management Solution offerings for Automotive Industry clients across the globe.
• Designing and evaluating strategy for Business Process Re-engineering, Business Transformation & Cost Reduction initiatives.
• Preparing Customer Journey Maps, Competitor’s Strategy & GAP Analysis by rendering necessary due diligence.
• Using Analytics to asses Marketing campaign and Product literature for customer and suggesting alternatives on the same.
Transition Management
• Acting as Transition Manager for a multinational client with emphasize on AGILE and DevOps methodology.
• Coordinating with teams across the globe to manage and ensure delivery of IOT Solutions.
Pre-Sales:
• Responsible for preparing Pre-Sales brochure while coordinating wi
Senior Software Engineer
Ericsson India Global Services Pvt. Ltd.
Full Time
Nov-2010 To
Jan-2015
4 years 2 months
- • Responsible for CRM & BI Architecture design and implementation of CRM & BI applications for global telecom clients.
Pre-Sales & Client Engagement:
• Involved Pre-Sales Activities & Requirement Analysis for Clients in Middle East, Europe & Latin America zone.
Technical Consulting & Service Delivery:
• Done Consulting on CRM across Ericsson regions. Lead of Siebel SME team. Working with cross-functional teams.
• Using Analytical tools to derive Customer Segmentation, Pricing, Order and Campaign Management. Forecasting business impacts.
Product & Competency Management:
• One of the first and key member of “TELCO CRM” Product Development team at headquarter location.
• Lead the ConceptWave team under OSS vertical. Scaled up competency head count for location and mentored resources.
Organizational Set up and initiatives:
• Joined Ericsson as the 1st employee of Head-quarter location and contributed significantly on Organizational Setup and Business Management. Key responsible - • Won first SI Project contract of USD 12 million as Pre-Sales Team Member. • Received “ACE” award for successful project delivery and earning recommendation from customer. • Received “Extra Miler” award from Ericsson for Outstanding Contribution in Operational Procedure Streamlining.
Senior Software Engineer
Accenture Pvt LTD
Full Time
Jul-2010 To
Sep-2010
2 months
- • Leading Siebel Support Administration team for Global project of a major Multinational Pharma Organization, USA.
• Designing CRM & Analytics environment and processes according to the business process of Pharma/Life Sciences organization.
• Planning and implementing changes to the environment. Responsible for the monthly releases in Production environment.
Application Developer
IBM India Pvt Limited
Full Time
Mar-2007 To
Jun-2010
3 years 3 months
- • Designed, executed and supported Siebel Environment in multi-client Banking project. Managed monthly deployments in projects.
- On-Shore Coordinator and Support responsible at Finland. Assisted sales bidding to win 2 years support contract of USD 3.2 mn.
• Successful Client engagement made a major positive impact on CSAT score.
Qualifications
Indian Institute of Management Indore
Master of Business Administration Business Administration
2015-2016
-%
Heritage Institute of Technology
Bachelor of Engineering or Technology Biotechnology
2002-2006
78%
• Presented Paper at 92nd Indian Science Congress, 2005, on the topic “Isolation of Antibiotic Producing Organisms from Soil”.
• “Mutagenesis for strain development of cellulase producing organism – Aspergillus” presented at State Science Congress, 2006.
Extra-Curricular Interests
• Playing Sitar & Surbahar. Trained in Indian Classical Vocal. Performed in Youth Festival.
• Represented School
College and Organizations in Soccer tournaments. Certified Rock Climber.
• Writing Classical Music related articles in various journals.
My Story
A MBA from IIM Indore and creative,result oriented Analytics & Consulting Professional with 9 years of rich Customer Facing experience in Business Analytics, CRM, Strategy, NPI, Predictive Modelling and Marketing Analytics . Have proven leadership track record of building and shaping up business under Delphian environment, across multiple geographies.
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Other people named Anuvab
- Anuvab Majumder, Kolkata
- Anuvab Bandyopadhyay, Delhi
