Chennai, Tamil Nadu, India

About Aravindh V

Aravindh V works as Field Service ENgineer at Lead Medical Systems Private Limited and is based in Chennai, India. Aravindh studied Bachelor of Engineering or Technology (ICE-Instrumentation and Control Engineering) at St Josephs College of Engineering (2011-2015). On Youth4work, Aravindh has taken skill tests in Troubleshooting (rank 39 of 3,795, top 2%) and Electronics Engineering (rank 9,098 of 46,124, top 20%). Aravindh also lists talents in Service Engineer, Technical Skills, Customer Handling and Application Support.

Talents
    • Troubleshooting
      ... among ... users in Chennai
      39
      among 3795 users worldwide
      86
      percentile among worldwide users
    • Service Engineer
      ... among ... users in Chennai
      …
      among … users worldwide
    • Technical Skills
      ... among ... users in Chennai
      …
      among … users worldwide
    • Customer Handling
      ... among ... users in Chennai
      …
      among … users worldwide
Professional Path
Field Service ENgineer
Jul-2017 To present 9 years 2 months
  • Performed onsite installation, modification and maintenance of biomedical equipment. Demonstrated to customers proper methods for operating equipment after it had been installed. Examined faulty equipment, interpreted reports and analyzed customer complaints to diagnose equipment malfunction. Diagnosed equipment malfunction by analyzing technical data using service applications. Performed planned maintenance service to ensure proper functionality of the equipment. Maintain communication with customers before and after scheduled visits to ensure all issues are taken care of. Liaised with customers, management and sales team to better understand customer needs and recommend appropriate solutions. Assisted sales team in identifying service sales opportunities including service agreements, contracts and new business opportunities. Properly completed reports for each field visits.
Service Engineer
Oct-2016 To Jun-2017 8 months
  • • Dependable service engineer for Respiratory care, Diagnostics and Monitoring products.
    • Performed all installations, annual maintenance and repairs that were required on equipment in my region.
    • Maintained effective customer service by responding to service requests quickly to increase overall sales.
    • Trained doctors and registered nurses on the operational usage of the equipment
    • Monitored work performance and quality to maintain standards.
    • Scheduled service calls according to customer location and urgency of need.
    • Provided technical support to troubleshoot, repair and maintain operational efficiencies.
    • Educated customers on promotions to enhance sales.
    • Regular follow-up with customers to acquire maintenance contract at the end of warranty period.
    • Accurate and clear documentation of work activities.
    • Dependable service engineer for Respiratory care, Diagnostics and Monitoring products.
    • Performed all installations, annual maintenance and repairs that were
Technical Support Engineer
May-2015 To Sep-2016 1 years 4 months
  • • Performed all installations, annual maintenance and repairs that were required on equipment
    • Installed equipment and explained operation and routine maintenance protocols to customers.
    • Customizing equipment to meet customer's requirement.
    • Discussed and recommended service options with customers and explained costs involved.
    • Positively engaged with customers and maintained professional appearance at all times as company representative.
    • Interpreted equipment diagrams and blueprints to fully understand mechanical and electrical systems in need of service.
    • Provided exemplary customer service on each field visit according to company's guidelines.
    • Performed all installations, annual maintenance and repairs that were required on equipment
    • Installed equipment and explained operation and routine maintenance protocols to customers.
    • Customizing equipment to meet customer's requirement.
    • Discussed and recommended service options with customers and explained costs invo
Qualifications

St Josephs College of Engineering

Bachelor of Engineering or Technology Instrumentation and Control Engineering

2011-2015

-%

Extra-Curricular Interests
Cricket and Kabaddi
My Story
Eager to explore the latest advancements in the field of electronics. Having great desire towards Bio- Medical engineering since I started my career as a Bio-Medical Engineer. Currently looking for a challenging role in any electronics or bio-medical oriented company.
Contact details are visible to employers. Log in or sign up as an employer

Other people named Aravindh

More people named Ar...