Application Support analyst at Wipro Limited
Mar-2013 to present
Uninor is a Telecom network operator across 6 circles in India and provides 24*7 services as a mobile network .
Role as technical specialist :
Functional Support(Domain) :- Having exposure to Telecom functionalities in respect to TRAI regulations and providing resolutions to related queries .
Technical Support – Providing technical support to various applications viz AVAM , DOCMS , DMS , DND , ICMS by ensuring 100% efficiency and meeting customers requirement .
Oracle Support – Skilled in Oracle environment to provide end to end technical support . Technical support comprises of executing DDL , DML , DCL statements to define , modify users / customers data .
UNIX Support - A skilled professional in UNIX environment to provide end support to business/client , comprises of :
• Job scheduling & Monitoring
• Automating scripts for smooth business transactions .
• Monitoring database connectivity maintaining smooth functioning of application server & database server