Kolkata, West Bengal, India

About Ayandeb Basu

Ayandeb Basu works as Unit Manager at Shoppers Stop Limited and is based in Kolkata, India. Ayandeb studied Bachelor of Commerce at Acharya Prafulla Chandra College (1997-2001). On Youth4work, Ayandeb has taken skill tests in Aptitude (rank 223,804 of 3,606,048, top 7%). Ayandeb also lists talents in Reading, Time Management and Management.

Talents
    • Time Management
      ... among ... users in Kolkata
      …
      among … users worldwide
    • Reading
      ... among ... users in Kolkata
      …
      among … users worldwide
    • Aptitude
      ... among ... users in Kolkata
      223804
      among 3606048 users worldwide
      31.71
      percentile among worldwide users
Professional Path
Unit Manager
Jan-2003 To present 23 years 8 months
  • Supervising the team members in conducting sales promotion activities for achieving the pre-defined sales target and responsible for the achieving the EBIDTA budget and increase the profitability of the store.Ensuring that operating cost is within the budget control and reduce the shrinkage while carrying out responsibilities for achieving SOH & SOR Budget.Responsible for increasing the share of the private label. Improve the customer service and hence the increase the customer satisfaction. Handling various customer issues & complaints resolved it within 48 hours, thus ensuring their satisfaction with the product & service to enhance & sustain business. Ensuring that the associate are satisfied and thus control the attrition. Ensure SOPs’ are followed strictly. Keeping a track on the competition & on the market.Taking initiative for the CSR activity in the catchment. Checking and auditing the checklist of all the function as per defined time. Checking for the safety and security.
  • • Achieved the Top line by 110% and achieved the EBIDTA & PAT every year.
    • Trained and developed 15 CCA to DM and 2 DM to ROM
    • Promoted by successfully clearing the assessment of each level and got promotion from CCA to DM, then DM to ROM and then ROM to Unit Head
    • Received Legacy Award from Shoppers Stop Ltd.
    • Received certificate on Participating L.E.A.D ( Leadership, Excellence, Accreditation Development Program).
    • Received certificate from Dun & Bradstreet on Participating in Executive Development Programme on Fundamentals of Finance.
    • Awarded for the Best Unit Head in the region.
    • Recognized for the Exemplary performance.
Qualifications

Acharya Prafulla Chandra College

Bachelor of Commerce Commerce

1997-2001

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My Story
Resolute and business savvy professional with 13+ years of career success in driving experience in Sales, Operation & Customer Service; in a retail environment, retail procedures, systems, and standards along with the ability to operate a computerized business management system.
Currently working with Shoppers’ Stop Ltd as Unit Head; adept in researching, analyzing, and interpreting the behavior of consumer groups, along with the ability to effectively coordinate across multiple categories.
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