Bijo T Mathew
Kottayam, Kerala, India

About Bijo T Mathew

Bijo T Mathew is based in Kottayam, India. Bijo studied Post Graduate Diploma in Management (Marketing, Systems & Operations) at SCMS Cochin school of Management, Cochin (2013-2015).

Talents
    • Aptitude
      ... among ... users in Kottayam
      …
      among … users worldwide
Professional Path
Operations manager
Blue dart express limited Full Time
Jul-2015 To Mar-2020 4 years 8 months
  • • Managing First mile & Last mile Delivery of Air & Road moved cargo comprising B2B & B2C Shipments
    • Lead a team of 120+ associates
    • Managing Last mile Delivery Partners, Fleet vendors, Manpower and Utility suppliers
    • Fleet consolidation for Out-bound connection, distribution to spoke warehouses and Last mile delivery
    • Liaising with Customer service, Business Development and Utilities team to ensure minimum service failures and maximise business profitability.
    • Organised regular cost analysis to guarantee minimum operating cost
    • Constant monitoring on Pick-up, Line-haul & Delivery performance to meet Expected date of Delivery and ensure first time right.
  • • EDD (Expected Date of Delivery) and FDS (First Day Strike Rate ) of Apex/Air shipments at Kerala grown by 7% and reached 95% • Could improve the EDD & FDS of SFC (Roadways) Shipments by 12% • Reduced RTO ( Return to Origin) of B2C Shipments to 7% from 15% • Successfully incorporated multiple Vendors to rewrite the monopoly of Last Mile Associate, in-order to improve last mile efficiency and thereby improving EDD. • Reduced Last mile delivery cost of Apex shipments to Rs.2.04 from Rs.2.6. The in-house handling charges were reduced to Rs. 0.48 from Rs. 0.62.
Qualifications

SCMS Cochin school of Management, Cochin

Post Graduate Diploma in Management Marketing, Systems & Operations

2013-2015

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