Arun Pandey
Software Engineer (Production Support Engineer)
Delhi, Delhi, India

About Arun Pandey

Arun Pandey works as Software Engineer(Support Engineer) at KPS Invent Services Pvt. Ltd and is based in Delhi, India. Arun studied Bachelor of Computer Application at Dr Ram Manohar Lohia National Law University (2009-2012). On Youth4work, Arun has taken skill tests in PL SQL (rank 6 of 11,147, top 1%), Unix and Linux (rank 190 of 7,503, top 3%) and Unix (rank 108 of 5,698, top 2%). Arun also lists talents in Unix Shell Scripting.

Talents
    • Unix
      ... among ... users in Delhi
      108
      among 5698 users worldwide
      62.93
      percentile among worldwide users
    • Unix Shell Scripting
      ... among ... users in Delhi
      …
      among … users worldwide
    • Unix and Linux
      ... among ... users in Delhi
      190
      among 7503 users worldwide
      66.05
      percentile among worldwide users
    • PL SQL
      ... among ... users in Delhi
      6
      among 11147 users worldwide
      98.68
      percentile among worldwide users
Professional Path
Software Engineer(Support Engineer)
KPS Invent Services Pvt. Ltd Full Time
Oct-2013 To present 12 years 11 months
  • • Good knowledge of ticketing tool like ITSM, ALM, Service Desk.
    • Using Kibana, wily monitoring tool to monitor Application.
    • Supporting Application like CDS (Customer Data Security ) , DSA ( Device self-Activation ) , NNU ( Net Near You ) , OMA ( Open Mobile Alliance ) , Gemalto ( LTE Services ) , HCM ( Handset Configuration Management )
    • Managing Different File System UFS
    • Performing Mounts and Unmounts.
    • Troubleshooting with Application logs and webserver logs.
    • Knowledge of SQL and PL/SQL.
    • Working with PL/SQL Queries like (select, delete, update, insert).
    • Knowledge of Jboss and Apache Tomcat.
    • Cycle 0 Testing ( Make sure logs are rotating )
    • Bouncing approver and webserver after maintenance.
    • Working with Wi-Fi Calling ticket.
    • Working with ticket like number blocking.
    • Dealing with PRL (Preferred Roaming List) for roamer.
    • Performing provisioning for devices.
    • Adding numbers to DMPS.
    • Knowledge for DMPS (Device Management Platform Support)
Software Engineer
Esatto Infotech Full Time
Oct-2012 To Sep-2013 11 months
  • • Good knowledge of ticketing tool like ITSM, ALM, Service Desk.
    • Using Kibana, wily monitoring tool to monitor Application.
    • Supporting Application like CDS (Customer Data Security ) , DSA ( Device self-Activation ) , NNU ( Net Near You ) , OMA ( Open Mobile Alliance ) , Gemalto ( LTE Services ) , HCM ( Handset Configuration Management )
    • Managing Different File System UFS
    • Performing Mounts and Unmounts.
    • Troubleshooting with Application logs and webserver logs.
    • Knowledge of SQL and PL/SQL.
    • Working with PL/SQL Queries like (select, delete, update, insert).
    • Knowledge of Jboss and Apache Tomcat.
    • Cycle 0 Testing ( Make sure logs are rotating )
    • Bouncing approver and webserver after maintenance.
    • Working with Wi-Fi Calling ticket.
Qualifications

Dr Ram Manohar Lohia National Law University

Bachelor of Computer Application Computer Application

2009-2012

75%

My Story
Over 3.7 year of IT experience in telecom domain with Unix Shell Scripting and fault finding skills. A highly versatile individual, motivated with a great interest in the Application development seeking challenging assignments with a wide organization. Which enable me to use my skills towards achieving organization goals and objectives.
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