Delhi, Delhi, India

About Vikas Shekhar

Vikas Shekhar works as Team Leader - CRM at Audi Gurgaon and is based in Delhi, India. Vikas studied Post Graduate Diploma In Business Administration (Customer Care) at Symbiosis Centre for Distance Learning (2008-2010). On Youth4work, Vikas has taken skill tests in Aptitude (rank 142,950 of 3,606,048, top 4%). Vikas also lists talents in Customer Care, Operations Management and Training Skills.

Talents
    • Training Skills
      ... among ... users in Delhi
      …
      among … users worldwide
    • Customer Care
      ... among ... users in Delhi
      …
      among … users worldwide
    • Operations Management
      ... among ... users in Delhi
      …
      among … users worldwide
    • Aptitude
      ... among ... users in Delhi
      142950
      among 3606048 users worldwide
      13.98
      percentile among worldwide users
Professional Path
Team Leader - CRM
Audi Gurgaon Full Time
Nov-2015 To present 10 years 10 months
  • Head of pre sales crm. Lead management and Allocation of leads to sales manager. Handling after sales concerns of the clients.
Sr.Associate -customer service
Jan-2008 To Nov-2015 7 years 10 months
  • Supervision of the Airport services oprations like ticketting, checkins, boardings, transfers and ensure effecient work flow as per the SOP.
    Customer interaction and looking after customer complaints.
» 1 Project
Qualifications

Symbiosis Centre for Distance Learning

Post Graduate Diploma In Business Administration Customer Care

2008-2010

30%

Add academic achievement

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