Profile Snapshot
Deepika is based out of Singapore & has studied Accountancy, M.Com-Master of Commerce from Year 2000-2002 in Other, Other.
Deepika Copparapu is Skilled in Team Management, Training Skills, Process Migration and other talents.
Talents
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Team Management... among 0 users in Singapore…among 0 users worldwide -
Training Skills... among 0 users in Singapore…among 0 users worldwide -
Process Migration... among 0 users in Singapore…among 0 users worldwide
Professional Path
KYC Controller
Jan-2014 To
Oct-2014
9 months
- • Team caters to the clients based in APAC, Europe and US regions. Was incharge of the APAC region.
• Analyze the file processed by the new recruits to ensure the required quality norms are met.
• Error identification, file rejection and appropriate/timely feedbacks to the associates.
• Liaise with the Relationship manager incase of missing information on behalf of the associates.
• Timely reminders to respective teams to ensure smooth movement of the file.
Additional Responsibilities:
• Liaise with the financial security team in US/London to obtain a discretion on high risk clients.
• Train the new associates and liaise on behalf of them with the business area/relationship managers until they are well versed with the process.
• Incorporate the new updates in procedures and cascade the same to the team.
• Conducting the meetings at regular intervals to bridge the process related gaps between controllers and associates. - I was incharge of the APAC region. Accredited training and Subject Matter Expert.
Customer Service Executive – CIAO
HSBC (HDPI), Hyderabad, India
Full Time
Apr-2007 To
Jan-2012
4 years 9 months
- •Team caters to the needs of GBM (Global Banking & Markets) & CMB (commercial Banking) customers’ cross border requests.
•Liaise with originating and target countries’ teams to establish the requirements of the client .
•Browse through the CDD trees to categorize the client as low and high risk.
•Incase of High risk (Ex: tie-ups with – GHRC/Sanctioned countries, PEPs/ SCCs), an Enhanced Due Diligence is performed.
•Preparation of account opening documentation and sending the same to the Relationship Manager in order to get them duly filled by the client.
•Verification of documentation: Verify KYC of the customers, performing world-check on them.
•Incase of discrepancy in documents provided, they are sent back to the client requesting them to refurnish the amended documents.
• Once all the documents are in place, based on the credit scoring of the client, the borrowing / overdraft limits are set and accounts are opened. - • Handled a new migration – International Cash Account Opening; Team co-ordination; Process re-engineering:
Team Member (Electronic Banking Systems)
May-2005 To
Jun-2006
1 years 1 months
- •Transaction processing and account maintenance: processing transfer of funds between the accounts as per customer’s request, ordering of debit/credit cards, answering the generic queries pertaining to the account maintenance charges, minimum balance thresholds.
•Audit & Compliance: Conducted the on-going review of transaction history (i.e. source and nature of transaction) and related account documentation for existing PEPs/SCCs and other high risk clients to ensure AML norms are met
•Observing the nature of transactions on the account and identifying the transfers of irregular pattern as part of AML procedures, raising an alert on them.
•Generation of suspicious activity report: A memo is raised to allow an investigation on the customer’s account for the funds where the origin seems anonymous.
•Forwarding the reports to the branch for further proceedings on the account.
•Conducted various workshops on personality development as a part of employee development. - Awarded Best associate of the month for identifying the highest number of fraudulent transactions.
Qualifications
Other
Master of Commerce Accountancy
2000-2002
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Extra-Curricular Interests
Pro-actively conducted various workshops on Personality Development
