Ghaziabad, Uttar Pradesh, India

About Deepank Verma

Deepank Verma works as IT Executive at V-Bond Telesoft Pvt. Ltd and is based in Ghaziabad, India. Deepank studied at M M H College Ghaziabad (2004-2008). On Youth4work, Deepank has taken skill tests in Operating System Linux (rank 276 of 3,227, top 9%) and Red Hat Linux (rank 805 of 6,290, top 13%). Deepank also lists talents in Network Administration, System Administration, Software Development and Server Administration.

Talents
    • Red Hat Linux
      ... among ... users in Ghaziabad
      805
      among 6290 users worldwide
      57.31
      percentile among worldwide users
    • Server Administration
      ... among ... users in Ghaziabad
      …
      among … users worldwide
    • Software Development
      ... among ... users in Ghaziabad
      …
      among … users worldwide
    • System Administration
      ... among ... users in Ghaziabad
      …
      among … users worldwide
Professional Path
IT Executive
Jun-2013 To present 13 years 3 months
  • • Handling and Troubleshooting Asterisk Dialer.
    • Service and Campaign Configuration.
    • Call Routing according service provider.
    • Data Uploading, Scrubbing and Purging.
    • Real Time Monitoring on Aspect dialer.
    • Set the Pacing according to requirements
    • Data Extraction from dialer for reports.
    • Handling and manage Sales campaigns
    • Generating, Analyze and Publishing Reports.
    • Coordinate with Operations and Coach them to improve their performance as per our report analysis.
  • Achieved Offer to manage Team and Handle operations in absence of Operations Manager
IT Head (Sr. System Admin)
Dec-2012 To Jun-2013 6 months
  • • Providing support on server regarding any Technical issue.
    • Support on Cisco router R042 (VPN).
    • Configure the firewall & Network sharing issue.
    • Providing solutions to agents for windows related problem.
    • Backup of MYSQL on Linux.
    • Resolving issue of PRI & CRM WEB Admin .
    • Providing support on FTP Server.
  • Handled Operations and Team as well for 10 - 15 days
IT Support Engineer
Aug-2009 To Dec-2012 3 years 4 months
  • • Providing support on client site regarding Software, Hardware and Network Problems.
    • Looking after the assignments related to installation, configuration and administration of Antivirus with patch updates.
    • Installation, configuration and administration of Win 2K, XP Pro and server.
    • Competently assemble and work on the troubleshooting & maintaining PC and Laptops.
    • Resolving issues of ADSL Routers as well as wireless routers. Wireless access point configuration and maintenance
  • Achieved two promotions during my work tenure
Qualifications

M M H College Ghaziabad

2004-2008

-%

None

Extra-Curricular Interests
Gadzets Cricket Dance music
My Story
Having 3+ years of Experience in IT industry
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