Profile Snapshot
Sripad is based out of Hyderabad & has studied Chemistry, B.Sc-Bachelor of Science from Year 1998-2003 in GSC-Government Science College, Nagpur University.
Sripad S Dhagamwar is Skilled in BPO, Telecommunications, Sales and Marketing and other talents.
Talents
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Telecommunications... among 0 users in Hyderabad…among 0 users worldwide31.01percentile among worldwide users -
Training Skills... among 0 users in Hyderabad…among 0 users worldwide -
BPO... among 0 users in Hyderabad…among 0 users worldwide96.94percentile among worldwide users -
Coaching... among 0 users in Hyderabad…among 0 users worldwide
Professional Path
Facilitator
Tata Strive
Full Time
Feb-2016 To
present
10 years 7 months
- Working efficiently with the Mobilization team at Corporate, NGO, Community and College grounds to get downtrodden youth to the Tata Strive Centre and then connecting with them personally and professionally to develop confidence and enhance belief system.
Ensure and transform the Mobilized students to a corporate platform with appropriate domain and youth development modules designed by Tata Strive.
Empowering youth in coaching conversation leading to individuals growth and development by self discovery
Maintaining strong relationship with Tata and Non-Tata Stakeholders as per Industry requirements for OJT and placements
Ensure and assist placements for the trained individuals into different organizations which helps and enhances Skill India - Successfully Completed a Retail Domain Batch and completed placements
Training Manager
IPMC Ghana
Full Time
Jun-2013 To
Jun-2015
2 years
- Spearheading efforts across handling the entire gamut of functions pertaining to assessment of performance of Sales Force and Account Mangers and sending weekly report to CEO; developing & designing Sales and Service training as per the individual requirement.
Deftly identifying training gaps and inculcating professional competencies amongst the staff enabling their professional development and adding value to the organization’s human resource; also arranging in-house & on the job training sessions as per company’s requirement.
Structuring marketing mailers and promotions and directing it to the entire internal and external customer database on a weekly basis; deftly ensuring visibility of IPMC as a brand.
Working efficiently as a SPOC in coordination with all the Sales team while adherence to the needs and requirements on a regular basis and encouraging them to performance improvement.
Maintaining regular coordination with various departments and ensuring participation o - Able to streamline Training Process in the Company and Strategist for Marketing Activities
Asst Manager Training
Tata Teleservices
Full Time
Oct-2007 To
Apr-2013
5 years 6 months
- Determined training needs, identified training gaps & conducted programs to enhance operational efficiency of employees preparing training calendars/schedules and actively participated in content development at circle level.
Carried out induction, refresher and knowledge sharing programs for Voice & Accent, field staff of sales, service and enterprise business.
Efficiently leading, training & monitoring the performance of team members consisting of Sales Executives and team leaders to ensure efficiency in sales operations and meeting of individual & group targets.
Developed training modules to effectively impart training on soft skills, voice and accent, communication enhancement, personality development, client interaction and call closing.
Proactively involved in administration of monthly knowledge evaluation test organized for business.
Successfully worked as SPOC and responsible for training the Trainer Programmers; maintained healthy and cordial business relation - Appreciated and recognized as “Star of the Month” in Nov 2010 for extensive enterprise training and “Super Star of the Month” in Sep 2011 for conducting maximum number of trainings for enterprise business across south region.
Bestowed with “spotlight” in May 2011 an award for conducting highest number of Photon trainings for new roll outs across AP.
Successfully won Competitions of Table Tennis and Carom.
Sr. Trainer
Firstsource Solutions
Full Time
Jan-2007 To
Oct-2007
9 months
- Shouldered the responsibility of conducted call centre training programs for employees and scheduled New Hire training. Supported with recruitment process in call center.
Developed, designed and executed training initiatives/modules for subordinates to impart a better understanding of sales techniques. Regularly visited Branch & discussed with the sales leadership for specific training requirements.
Mapping training needs, formulated and imparting training in soft-skills customer service, assertiveness, public speaking, process related communication skills, personality development and confidence building.
Maintained coordination and liaison with management regarding new training procedures; actively participated in quality administration of Call Centre.
Entrusted with the responsibility of ensuring adherence to standard call centre operating procedures. Effectively maintained measurement tools for competent training.
Identified opportunities for operational enhanceme - Successfully achieved 100% compliance in Training audits for the 4 months in a row conducted by (/Hutchison Essar/ Vodafone LTD).
Instrumental in setting up Training function & Process at Vijayawada.
Recognized for comprehensive training completion and delivery.
Trainer
HTMT
Full Time
Jan-2006 To
Jan-2007
1 years
- Assessed formal/informal training needs of the various employees on regular basis to enhance effectiveness.
Formulated and implemented Product Training programs while ensuring appropriate customization to meet the requirements of the business.
Followed up with the respective Units and collected, analyzed Training effectiveness data on monthly basis.
Ensured timely and appropriate revisions and adherence to training processes.
Advised and executed quality improvements as per need (One per quarter).
Interacted with client for process efficiency enhancement.
Involved as a member of recruitment panel, responsible for formulating schedules for training department for all the trainers. - Successfully achieved 100% Certification in Training for first batch of Team Leaders and Quality Analysts.
Qualifications
Government Science College
Bachelor of Science Chemistry
1998-2003
My Story
I am an innovative thinker, able to apply analysis and creativity to problem solving. I am a highly personable, self-motivated and diligent individual with flexibility to adapt to new situations. My core competencies include Facilitation, Sales & Marketing, Training Programs Management, Product Training, Sales & Service Training, Performance Management, Training Needs Analysis, Call Centre Training Programs, Customer Relationship Management,
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