Profile Snapshot
Gaurav is based out of Mumbai & has studied ECE ENTC-Electronics and Tele-Communication Engineering, BE BTech-Bachelor of Engineering or Technology from Year 2012-2016 in UEM-University of Engineering and Management, Private Institute.
Gaurav Singh is Skilled in Communication Skills, Citrix Server Support, Citrix Client Support and other talents.
Talents
-
Server Administration... among 0 users in Mumbai…among 0 users worldwide -
Virtualization... among 0 users in Mumbai…among 0 users worldwide -
Vmware ESX... among 0 users in Mumbai…among 0 users worldwide -
IP Networking... among 0 users in Mumbai…among 0 users worldwide
Professional Path
Citrix Engineer Operations 3B
Jan-2018 To
present
7 years 7 months
- Design, Implement, Manage Large Citrix VDI Infrastructure. Migrating and upgrading Citrix Servers and it is components. Setup VDI as per Project requirements. Troubleshoot issue arising in the VDI setup. Infra troubleshooting and operations. Diagnose and troubleshooting Citrix based problems with root cause analysis and strong fundamentals. Install and maintain Microsoft Server Operating Systems. Administration of NetScaler, Nutanix device. Configure and maintain active directory settings including Group Policy Objects, DNS, DHCP, Replication. Analyze and provide system performance monitoring and reporting.
- Appreciation letter on Job performance by Client.
Citrix Engineer Operations 3A
Jun-2016 To
Dec-2017
1 years 6 months
- Responsible to participate in a mid to advanced administration and technical support role within the area of Citrix XenApp, XenDesktop, Citrix Provisioning Server. Achieves and maintains targeted call statistics such as the number of calls answered, number of cases closed or issues resolved. Interacting with clients and initiate the right response to them, positively and professionally. Provide remote solutions to problems and explain the solution in such a way that non-technical users understand. Supporting and troubleshooting a multi-server network environment. Enter data into trouble ticketing system in an accurate and complete manner to document problems including diagnostic results and multiple product correlations as well as escalation and repair performance information. Process restricted data with sensitivity to ensure that confidential data remains private.
- Spot awards received on job performance. Promoted Operations-3A to Opretions-3B for higher responsibility.
» 2 Projects
Qualifications
University of Engineering and Management
Bachelor of Engineering or Technology ECE ENTC-Electronics and Tele-Communication Engineering
2012-2016
69%
Extra-Curricular Interests
? International Olympiad of Science 2009 - class rank 14 -state rank 39-
olympiad rank 1216.
? Karnataka Academy of Mathematics maths talent examination 2009 –rank 111.
? Andhra Pradesh state council of science and technology (APCOST) participated in group quiz competition on 28th feb 2009 awarded with 3rd place.
? EduHeal Foundation-1st International cyber Olympiad held on 28th Aug 2008 in India and Abrod –International/state/school rank—726/96/12.
My Story
2+ years experience as Citrix Engineer in the domain of IT Infrastructure based in Mumbai. Industry experience in Banking and Treasury, Finance, Airlines, Print media, Wire and cable with 8000+ end users.Ability to work in highly dynamic and complex Citrix environments. Experience on Citrix Secure Gateway and Citrix Access Gateway. Ability to work on Citrix Provisioning services. Proficient in Citrix, XenApp, XenDesktop, VMware ESXi, Virtualization, ITIL, PVS, DHCP, DNS, TCP/IP, Window Server.
