Bhopal, Madhya Pradesh, India
System Administration, Hardware Support, Network Engineer
About
My name is gulshan singh.
Coming to my education qualifications.
I have completed my B-com from Barkatullha univertsity bhopal with specialization in Commerce in the year 2008,
My strengths are adaptability, self confident person, positive attitude, hard worker. Good learner, good communication skills.
Talents
Work Experience
System administrator
Aptech LTD
Full Time Dec-2016 To present 8 years 4 months
Responsibilities
  • Performance of Server and desktop hardware and software.
    Patch and service pack Installation.
    De-fragmenting Exchange Databases in case of slow performance.
    RPC over HTTPS Configuration and problem solving.
    Mail blockage Spam Blocking.
    Mail quota, delegation, rights management and individual mail restore.
    3rd Level End user calls for Microsoft Outlook, attachment stripped of messages, mail delivery failure etc.
    phone support for VIP Users.
    Create Modify and Maintenance of public folder for Enterprise FAX Routings.
    Patch Management.
    Implementing System Policies & Profile’s according to client requirement.
    Active Directory Clean up.
    DHCP, DNS and Wins related problem troubleshooting.
    Backup and Restore.
    Scan and remove virus.
    Defray the hard drives on computer functioning too slowly.
    Remove and clean up registering the clean up software.
    Over haul all the files to keep unscrupulous and infected effects away.
    Look after the single window service.
Achievements
  • Microsoft Windows 2008/2012/2016 Design, Implementation, Administration and Support.
    Tally Server MS Exchange 2000/2003 Design Implementation Administration and Support.
    Remote Access / Bio matrix finger reader Server Design, Implementation, Administration and Support.
    Fast Learner and always eager to learn new technologies.
Hardware & Networking Engineer
infinity Labs India Pvt Ltd
Full Time Jan-2015 To Nov-2016 1 year 10 months
Responsibilities
  • 24*7 support for giving Remote support to Client to end users. Analyze Problems & escalate according to priority Levels. Giving the proper response to the tickets and closing them within the given SLA. Monitoring Voice and Data Links, Capturing the logs, interacting with the service provider. Installation client applications and troubleshooting in Desktop and Thin clients. Configuring of MS Outlook, such as POP3,IMAP,EXCHANGE & Troubleshooting of Outlook Remote Support and Team viewer support to the client. IT Services Management (VMware, Desktop Services, Enterprises Services). Creation and deletion of Active Directory users and groups through admin tool. Install, upgrade, support and troubleshoot of Windows Server 2008,2012 etc. Managing DNS and DHCP servers. Performing restores from tapes and disk backups, servers through Symantec Backup Exec other tools. Providing group or user based access on file server.
Achievements

  • Handle daily technical support activities on desktop support, data network and server management.
» 2 Projects
Education
Bachelor of Commerce, Commerce
Kopal Institute of Science and TechnologyBARKATULLAH UNIVERSITY BHOPAL
2005-2008 Score50%
Extra-Curricular Interests
  • My hobbies are solving puzzles

  • listening music

  • playing games.

Profile Snapshot
Gulshan is based out of Bhopal & has studied Commerce, B.Com-Bachelor of Commerce from Year 2005-2008 in KIST-Kopal Institute of Science and Technology, BARKATULLAH UNIVERSITY BHOPAL.
Gulshan Singh is Skilled in System Administration, Hardware Support, Network Engineer and other talents.