About Irfan Balsania
Irfan Balsania works as Sales Officer at RAK Bank and is based in Dubai, United Arab Emirates. Irfan studied Master of Management Studies (Marketing) at Guru Nanak Institute of Management Studies (2010-2012). Irfan lists talents in Sales, Account Management, Negotiation and Customer Relation Management.
Talents
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Account Management... among ... users in Dubai…among … users worldwide -
Customer Service... among ... users in Dubai…among … users worldwide -
Negotiation... among ... users in Dubai…among … users worldwide -
Operations Management... among ... users in Dubai…among … users worldwide
Professional Path
Sales Officer
RAK Bank
Full Time
Jun-2015 To
present
11 years 3 months
- • Ensure adherence of operational procedures to complete task in an accurate and timely manner.
• Initiate and develop relationships with stakeholders to achieve business volumes consistently and profitably
• Managing customer queries and ensuring customer satisfaction by providing various financial solutions
• Dealing with customer service issues and maintaining client relations to promote long-term relationships
• Implementing best customer service practices to improve sales channels and minimize customer complaints
• Formulating strategies & reaching out to the unexplored market segments/customer groups for business expansion by developing grass root business network
• Accountable for preparation of weekly and monthly sales reports
• Developed and implemented process improvements for more effective and efficient communication
• Best performer in the team, with achievement of 149% of the target.
• An average of 70% of the sales targets achieved within last four months.
Sales Officer
SHINRAI TOYOTA
Full Time
Dec-2011 To
May-2015
3 years 5 months
- •Managing the leasing accounts and assisting in the upgrading the commercial deals
•Accountable for timely, accurate quotations and various pro-forma invoices to customers, processing inquires through personal visits, email, phone and fax
•Establishing alliances with MNC'S, PSU, and other corporates to generate business & achieving profitability and increased sales growth
•Mapping client’s requirements and providing them expert advisory services pertaining to selection of various products
•Developed and sustained relationships with potential and existing clients by coordinating professional meetings, attending promotional events and providing effective administrative support.
• Build strategic alliance with the leasing companies and ensure quality at every level so as to build trust and ensure there is quality sourcing
•Actively supported company sales team – Coordinated sales details, pre-sale material and after-sale deliveries
•Monitor the pre and post disbursal of individual - • Established good working relationships with customers/clients.
• Led a 10 member team of sales and marketing executives for promotional campaigns.
• Due to my work efficiency I was assigned to manage the VIP clients.
• Increased my territories client base by 20% year-on-year.
• Trained and developed a team of 4 new field sales executives who achieved an average of 60% of their sales targets within their first three months.
Qualifications
Guru Nanak Institute of Management Studies
Master of Management Studies Marketing
2010-2012
-%
Lala Lajpat Rai College of Commerce and Economics
Bachelor of Commerce Commerce
2006-2009
My Story
An astute professional with 4 years of work experience in;
1. BANKING (Auto Loans)
2. AUTOMOBILES Commercial & Passenger (Sales, Finance & Insurance)
Currently associated with RAK Bank as a Sales Officer, proficient in coordinating with internal/external stakeholders for running successful business operations and experience of implementing procedures and service standards for business excellence.
1. BANKING (Auto Loans)
2. AUTOMOBILES Commercial & Passenger (Sales, Finance & Insurance)
Currently associated with RAK Bank as a Sales Officer, proficient in coordinating with internal/external stakeholders for running successful business operations and experience of implementing procedures and service standards for business excellence.
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Other people named Irfan
- Irfan Azam Shahzad, Lahore
- Irfan Dar, Pune
- Irfan Irfan, Faridabad
- Irfan Ansari, Kanpur
- Irfan Jabri, Hyderabad
- Irfan Ahmed, Bangalore
- Irfan Gafoor Shaikh, Mumbai
- Irfan Inamdar, Pune
