Jamal Ahamed

Ramanathapuram, Tamil Nadu, India
Profile Snapshot
Jamal is based out of Ramanathapuram & has studied Other, DE-Diploma in Engineering from Year 2002-2005 in MSEC-Mohamed Sathak Engineering College, Anna University.
Jamal Ahamed is Skilled in System Administration, Hardware Support, IT Executive and other talents.
Talents
    • System Administration
      ... among 0 users in Ramanathapuram
      …
      among 0 users worldwide
      50.38
      percentile among worldwide users
    • Hardware Support
      ... among 0 users in Ramanathapuram
      …
      among 0 users worldwide
    • IT Executive
      ... among 0 users in Ramanathapuram
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      among 0 users worldwide
    • Desktop Support Engineer
      ... among 0 users in Ramanathapuram
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      among 0 users worldwide
Professional Path
Service In Charge
KM Computers Full Time
Nov-2014 To present 10 years 9 months
  • • Addresses and resolves basic incidents and requests; logs all incidents and requests.
    • Creates a positive customer support experience and builds strong relationships through deep problem understanding, ensuring timely resolution or escalation, communicating promptly on progress, and handling customers with a consummately professional attitude.
    • Ensures the end-to-end customer experience and provides a single point-of-contact for the customer.
  • Recently myself closed 210 NBD calls.
Qualifications

Mohamed Sathak Engineering College

Diploma in Engineering Other

2002-2005

-%

Extra-Curricular Interests
Singer Long Driving Hearing Music Dancing
My Story
To be proactive in the working domain, face challenging responsibilities with my technical knowledge for enhancing the prospects of the concern and empower myself to become a resourceful person