About Jayati Roy Chowdhury
Jayati Roy Chowdhury works as Sr Associate at Wipro Limited and is based in Bhubaneswar, India. Jayati studied B.A. History (History Economics Political Science) at Durgapur Womens College (1989-1992). Jayati lists talents in Customer Relation, Scheduling, Communication Skills and Time Management.
Talents
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Scheduling... among ... users in Bhubaneswar…among … users worldwide -
Time Management... among ... users in Bhubaneswar…among … users worldwide -
Customer Relation... among ... users in Bhubaneswar…among … users worldwide -
Communication Skills... among ... users in Bhubaneswar…among … users worldwide
Professional Path
Sr Associate
Wipro Limited
Full Time
Jul-2011 To
present
15 years 2 months
- • Currently the position and project involves working as Logistics coordinator for the company. • It deals with working on SAP and handling back-end job like Site Creation, Sales order creation, Purchase order creation, invoice creation, Credit Memo Request, Debit Memo Request as well as Returns for different countries all over the globe. • Also assigned tasks, reviewed performance and devised improvement plans or corrections. • The job involves 100% on Quality Score which I have always maintained. • Also worked as Customer Service Manager in the earlier project for Wipro. • It involves understanding and satisfying UK customers' requirements & exceeding their expectations if possible, providing help and advice to customers, handling escalated customer complaints, issuing refunds or compensation to customers, communicating courteously with customers by telephone, email and letters.
» 3 Projects
Qualifications
Durgapur Womens College
B.A. History History Economics Political Science
1989-1992
49%
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