About Kallol Nag
Kallol Nag works as IT analyst at HSBC and is based in Kolkata, India. Kallol studied Bachelor of Engineering or Technology (ECE ENTC-Electronics and Tele-Communication Engineering) at J I S College of Engineering (2007-2011). On Youth4work, Kallol has taken skill tests in Aptitude (rank 7,014 of 3,606,048, top 1%), Telecommunications (rank 789 of 19,402, top 5%) and Communication Skills (rank 32,699 of 375,956, top 9%). Kallol also lists talents in Electronics Engineering, Software Development and VLSI.
Talents
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Software Development... among ... users in Kolkata…among … users worldwide -
Telecommunications... among ... users in Kolkata789among 19402 users worldwide65.22percentile among worldwide users -
VLSI... among ... users in Kolkata…among … users worldwide -
IP Networking... among ... users in Kolkata595among 4964 users worldwide48.59percentile among worldwide users
Professional Path
IT analyst
HSBC
Full Time
Sep-2016 To
present
10 years
- Support our internal employees as I belongs to it support team.
Customer Engineer-IT support
HCL Services Limited
Full Time
Mar-2015 To
Apr-2017
2 years 1 months
- *To provide proper resolution to the queries of the customer regarding their various issue, related to network, server, desktop, laptop etc
*troubleshooting system and network problems and diagnosing and solving hardware or software faults;
*replacing parts as required;
*providing support, including procedural documentation and relevant reports;
*following diagrams and written instructions to repair a fault or set up a system;
*supporting the roll-out of new applications;
*setting up new users' accounts and profiles and dealing with password issues;
*responding within agreed time limits to call-outs;
*working continuously on a task until completion (or referral to third parties, if appropriate);
*prioritising and managing many open cases at one time;
*To manage and maintain the SLA and SLM with the customer.
Qualifications
J I S College of Engineering
Bachelor of Engineering or Technology ECE ENTC-Electronics and Tele-Communication Engineering
2007-2011
-%
My Story
self confident, motivated, team player, hard eorking, dedicated
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Other people named Kallol
- Kallol Dutta, Kolkata
- Kallol Das, Delhi
- Kallol Dhar, Shillong
- Kallol Chakraborty, Kolkata
- Kallol Kumar, Kolkata
- Kallol Dutta, Guwahati
- Kallol Dhar Chowdhury, Kolkata
- Kallol Ghosh, Bhopal
