Delhi, Delhi, India
Profile Snapshot
Kapil is based out of Delhi & has studied Humanities, BA-Bachelor of Arts from Year 1996-1999 in DU-Delhi University, University of Delhi.
Kapil Dhingra is Skilled in Production, Purchasing, Product Knowledge and other talents.
Talents
    • Purchasing
      ... among 0 users in Delhi
      among 0 users worldwide
    • Merchandising
      ... among 0 users in Delhi
      among 0 users worldwide
    • Operations Management
      ... among 0 users in Delhi
      among 0 users worldwide
    • Product Knowledge
      ... among 0 users in Delhi
      among 0 users worldwide
Professional Path
New Product Development/Merchandise Manager
Rp Autostyles Part Time
Jul-2016 To present 9 years 1 months
  • Handling all Operational processes right from stage of sampling approval to final stage of Product launch.
    • Identifying and Understanding Customer Needs in Car Interior
    • Market & Vendor Selection for Raw Materials/Accessories Development
    • Product Design & Development
    • Order Placement to Plant & Vendors
    • Manufacturing & Quality Control
    • Shipping & Supply Chain Follow-up
    • Delivery of Goods
    • Maintaining database & communication of all available stock/New products to our elite Vendors/Distributors for further business development.
    Handling of Brand Store’s & looking for New Franchisers.
Head Operations & Merchandiser
Oct-2014 To Apr-2016 1 years 6 months
  • Supervision on all operational processes Right from stage of 1st Sampling approval to Final stage of Shipment Handling ? Worked on Men’s Garments like: T-Shirts, Shirts, Trousers, Seat Shirts ? Worked on Production & Follow-Up on Home Furnishing/Made-up like Mitten/Pot Holders, Table Runners, Placemats, Duvet Covers, Rugs/Carpets, Cushion/Bed Covers Puffs Etc.. ? Worked on Sourcing & Sampling/Development of Hard-Goods like Steel Kitchenware & Wooden( Kiln/Dry)Furniture/Metallic/Non Metallic Items: Glass, Decorative Items Etc. ? Identifying and Understanding of Customer & Buyer Needs ? Market & Vendor Selection for Purchasing Raw Materials ? Product Design | Product Development/Sampling Pre/Post Production ? Order Placement for Trims/Accessories/Fabrics/Purchasing ? Manufacturing Control | Quality Control Follow-Up ? Export Documentation | Shipping Control Follow-Up ? Delivery of Goods ? Maintaining database & Communication of all available stock/new products in garments/home furnishing
Senior Customer Care Executive
Oct-1999 To Oct-2014 15 years
  • Designation:Customer Care Executive, in Miles & More (Lufthnasa Frequent flyer program) Job Profile: Maintaining database of Lufthansa Airline frequent flying customers. ? Catering to Customer requests / offering solutions related to the Frequent Flyer Program. ? Trained ‘Fresh Executives’ on the process. ? Handled a team of Executives,was responsible for theirproductivity and Quality. ? Was promoted to work in the frequent flyer’s fraud prevention department to curb the misuse of the program. ? Worked on GDS Amadeus
Tour Executive
Sep-1998 To Sep-1999 1 years
  • Designation: Tour Executive Contracting Division Job Profile: ? Rate Contracting with Hotels, Transport suppliers & Excursion agents. ? Provide tour related database to the Management. ? Supervise the issuance of all travel related documents- such as exchange orders, booking confirmations of land & air arrangements including special events going around in city, Updating all new taxes & Fees applicable for Travel.
Production Assistant & Marketing Executive
Oct-1996 To Jul-1998 1 years 9 months
  • Production Assistant & Marketing Executive
Qualifications

Delhi University

Bachelor of Arts Humanities

1996-1999

My Story
Exceptional communications skills to listen to each customer’s needs and make helpful recommendations. Thorough understanding of all aspects of sales, including marketing, promotions, discounts, and incentives. Proficient in relevant computer programs.