About Supriya Manchanda
Supriya Manchanda is based in Delhi, India. Supriya studied Post Graduate Diploma in Mass Communication at Bhartiya Vidya Bhavan (2011-2012). On Youth4work, Supriya has taken skill tests in English Language (rank 137,573 of 356,213, top 39%), Social Media (rank 6,800 of 25,256, top 27%) and Communication Skills (rank 95,558 of 375,956, top 26%). Supriya also lists talents in Public Relations, Content Writing, Spanish Language and Radio Host.
Talents
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Public Relations... among ... users in Delhi…among … users worldwide7.01percentile among worldwide users -
Radio Announcer... among ... users in Delhi…among … users worldwide -
Radio Host... among ... users in Delhi…among … users worldwide -
Radio Production... among ... users in Delhi…among … users worldwide
Professional Path
Customer Care Officer (Australian based telecom company)
The Work Force
Full Time
Jun-2009 To
Jun-2011
2 years
- Key Responsibilities:
» Ensuring proper approvals for any non-standard or specially negotiated terms and conditions.
» Regular follow up on outstanding issues and take ownership for customer satisfaction.
» Handled training and development.
» Maintaining TAT (turn-around-time) and SLA’s (service level agreement). - » Delivered highest number of sales per day.
» Awarded as “Best Performer “of the month for the months of December 2006 and January 2007.
» Constantly met all the process SLA’s and TAT.
Executive Account & Financial Services (Operations) ; Client: CDI AndersElite, www.anderselite.com (
Intelenet Global Services
Full Time
Jun-2009 To
Jun-2011
2 years
- Key Responsibilities:
» Candidate & Web Registration - Registration of candidate application’s applied through AndersElite.
» CV Formatting - Format candidate’s original CV received into AndersElite template (MS word document).
» Creating Agreements (Contract & Permanent) & Interview Letters – Creating and editing of the agreements
& Interview letters, in accordance to AndersElite polices and processes between client and candidate, candidate and AndersElite with authorized signatures. And also organize returned signed agreements by both client and candidate.
» Job Order Validation - Validate the entire placements because of several reasons so that the candidate can get paid, reasons are: Bill rate or pay rate changes, Consultant changes, Ordered by, reports to or billing contact changes, Changes in the work location, Other general changes and many more.
» Compliance - Completing compliance documents required for the candidate to work in UK like passport, visas, qualifications, certificates, and references proof.
» Web Job Validation - Authorize the job to go onto web (AndersElite).
Application:
» Worked on applications like Microsoft Outlook 2003, Microsoft Word, Excel and “VURV” to manage client
details and handle their requests effectively. - Achievements:
» Achieved certificate of recognition as the Star Performer for the month of September, 2010
» Achieved certificate of recognition for the Most Improved Administrator.
» Constantly met all the process SLA’s and TAT.
Initiatives:
» Being a member of EGES Buddies took care of all HR related queries of the entire 3 processes CDI as a whole.
» Took active participation in all fun activities organized by the organization.
Communication, Documentation & IT Officer (Standalone)
Jun-2009 To
Jun-2011
2 years
- Key Responsibilities:
» Writing and producing communication materials such as proposals, write-ups on different topics, preparing PowerPoint presentation, posters, banners, web banners, sandy banners, newsletters, press releases, brochures, newsletters, posters, video scripts, E-Cards, E-Newsletters, reports, quotations etc.
» Regularly hunting for best communication processes, practices & case studies.
» Preparation of Annual Report & creating SOP’s, gathering information to update them and guidelines for intervention approaches, strategies and actions.
» Handling official Admin, Control Panel, Mass Mailing, Teamwork, Website Control Panel Software, Accreditation Software along with social networking media.
» Documenting and quality control of all important official correspondence, meetings, internal learning dialogues, trainings events, and reporting of the same.
» Regular preparation, updation and management of fact sheet.
» Managing the content creatively and end to end updation of official website of organization along with Google docs, mass mailing software and database on regular basis.
» Establish and build relationship with third-party resource persons - editors, DTP, publishers, designers, film makers etc. for publication of documentation products.
» Custodian of official password setting & resetting and managing organizational Hosting & Domain pupation and improvisation with external sources and service providers.
» Taking care of administration tasks as well such as publishing Business cards, Letterheads and official stamps, office decoration.
» Other:
? Taking backup of all system regularly.
? Responsible for creation of e-mail id’s for new staff members.
? Providing remedial solutions to internal staff pertaining to internet connectivity, website operation, Accreditation software on regular basis.
Application:
» Worked on applications like Microsoft Outlook 2007, Microsoft Publisher, Microsoft Word, Microsoft Excel and all internal software's including Admin and Control panels.
» 2 Projects
Qualifications
Bhartiya Vidya Bhavan
Post Graduate Diploma in Mass Communication Mass Communication
2011-2012
60%
Passed with 1st Division
Bhartiya Vidya Bhavan
Other Other
2011-2012
85%
Add academic achievement
Extra-Curricular Interests
Funny yet interesting and factfull
Yoga
Cycling
Dance
Yoga
My Story
An ambitious person who loves to explore different Languages, things, places, new inventions, technology, ec.
Currently pursuing Spanish Language B1.2 Level from Instituto Cervantes (Spain Embassey) also Did Diploma in Spanish Language from BVB, JNU.
Have achieved DELE Diploma of A1 Level of Spanish Language.
DELE is aDiploma exam conducted by European Government.
Currently pursuing Spanish Language B1.2 Level from Instituto Cervantes (Spain Embassey) also Did Diploma in Spanish Language from BVB, JNU.
Have achieved DELE Diploma of A1 Level of Spanish Language.
DELE is aDiploma exam conducted by European Government.
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- Supriya Dnyaneshwar Jamadar, Latur
- Supriya Kumari, Bokaro Steel City
- Supriya Patil, Bijapur
- Supriya Baskaran, Nagapattinam
- Supriya Arun, Bangalore
- Supriya Singh, Noida
- Supriya Suhas Thorat, Pune
- Supriya Suman, Ranchi
