About Arup Mitra
Arup Mitra is based in Gurgaon, India. Arup studied Bachelor of Science (IT-Information Technology) at Sikkim Manipal University (2015-2018). On Youth4work, Arup has taken skill tests in System Administration (rank 435 of 9,007, top 5%). Arup also lists talents in Computer Engineer, Network Administration and Other or Otro.
Talents
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System Administration... among ... users in Gurgaon435among 9007 users worldwide48.25percentile among worldwide users -
Network Administration... among ... users in Gurgaon…among … users worldwide -
Computer Engineer... among ... users in Gurgaon…among … users worldwide -
Other or Otro... among ... users in Gurgaon…among … users worldwide
Professional Path
Desktop Support Technician
BTSM Services Pvt. Ltd.
Full Time
May-2015 To
Jan-2016
8 months
- ? Provide remote Console support (LogMeIn Rescue, GoToAssist Expert, Ammyy Admin, Team Viewer)
? Assist customers with their requirements e.g. – upgrading to Windows 10 over phone guidance, check for network connectivity problem and others and give them proper guidance.
? Computer Assembling / Hardware support (Installation + troubleshooting)
? Installing software and application to user standards
? Desktop and laptop Support (Windows OS - Installation + troubleshooting)
? Install, Configure & update Antivirus software
? Network support
? Provide after-sales support to customer's computer
? Monitor live calls using Contaque dialer admin
? Upload lead
? Escalate, communicate and co-ordinate with seniors with updates of day-to- day report and critical technical issues
Qualifications
Sikkim Manipal University
Bachelor of Science Information Technology
2015-2018
PURSUING
My Story
Desktop support engineer L1 with 4 year 11 months of experience in computer system troubleshooting, remote support, Windows OS installation and troubleshooting - Windows 7,8,8.1,10, Basic networking, Configuration of TCP/IP setting etc.
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Other people named Arup
- Arup Maity, Kolkata
- Arup Das, Kolkata
- Arup Sundar Datta, Kolkata
- Arup Das, Bhubaneswar
- Arup Singha, Pune
- Arup Dhara, Kolkata
- Arup Das, Haldia
- Arup Majee, Purulia
