Profile Snapshot
Narayanan is based out of Bangalore & has studied Hardware and Networking, DEC- Diploma in Electronics and Communication from Year 2008-2011 in APCE-Acharya Patashala College of Engineering, Department of Technical Education.
Narayanan Muthaian is Skilled in English Language, Aptitude, Electronics Engineering and other talents.
Talents
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Computer Technician... among 0 users in Bangalore…among 0 users worldwide -
Data Management... among 0 users in Bangalore…among 0 users worldwide -
Aptitude... among 0 users in Bangalore…among 0 users worldwide47.22percentile among worldwide users -
Networking... among 0 users in Bangalore…among 0 users worldwide
Professional Path
Client Technical Support Associate
Dell International Services Pvt Ltd.
Full Time
Mar-2016 To
Oct-2016
7 months
- • Supported Honeywell Company as an IT Service Desk Engineer.
• Handled Account lockout issues and O365 Issues.
• Handled Corporate Antivirus (MacAfee) issues and VPN issues.
Technical Support Associate
Hinduja Global Solutions Ltd
Full Time
May-2014 To
Feb-2016
1 years 9 months
- • Internet Service Provider Repair Support for US customers.
• Handle the inbound calls of the customers.
• Understanding the customer’s trouble in technical issues.
• Analyzing and Troubleshooting the Network related problems.
• Scheduling the appropriate Technician to dispatch out to the customer’s premises.
• Tracking all the data happened in the call and filing call trackers.
• Assisting the new joiners with the calls.
• Follow up and working on tickets. - ? Won the “Top Gun Award” in HGS for Outstanding performance.
? Won the Award as “Out of the Box Thinker” by the Clients.
Qualifications
Acharya Patashala College of Engineering
Diploma in Electronics and Communication Hardware and Networking
2008-2011
66%
NCC CADET HOLDING "C" CERTIFICATE
