Nitin Gupta

Gurgaon, Haryana, India
Global Delivery, Project Management, IT Solutions
About
Business and Technical professional with over twenty years of experience in the Information Technology industry having worked in various capacities for clients in BFSI, Finance & Accounting, Telecom, BPO, FMCG Health Care industries having expertise in Project Management, Service Delivery, Transitions/Migrations, Solution design, Productization / Digitization, Information Security, Risk & Compliance, SLA Tracking, Capex & Opex planning, Vendor management. Exceptional interpersonal, leadership sk
Talents
Work Experience
Service Delivery Head
Full Time Sep-2013 To present 11 years 7 months
Responsibilities
  • • Consulting for Enterprise Management System, Information Security, Contact centre optimization & Communication enabled Business processes
    • Service Delivery & Client relationship management
    • Architecting solution design for existing and new clients
Achievements
  • • Implemented Computer Associates (CA) Enterprise Management Solution for Airport Authority of India (Chennai & Kolkata locations) the solution involved setting up enterprise management platform for Help Desk (Logging of Tickets), Monitoring of Applications services, (SITA etc.)Reporting, Capacity Planning, Network Traffic Analysis, Database performance Management, Asset Tracking & Reporting
    •Enterprise Management solution implementation for UIDAI (Adhaar), Greater Noida, UP India.
    • Projects implemented for large government financial Institution and Leading Telecom software services company
    • Project Planning & Solutioning for leading bank in Philippines
» 4 Projects
Education
Other, Applied Management
Indian Institute of Technology DelhiPublic University
1993-1996 Score76%
Bachelor of Engineering or Technology
Amravati UniversityAmravati University
1986-1990
Extra-Curricular Interests

  • Travelling

  • Reading

  • Helping NGOs

  • Badminton

Profile Snapshot
Nitin is based out of Gurgaon & has studied Applied Management, Other from Year 1993-1996 in IITD - Indian Institute of Technology Delhi, Public University.
Nitin Gupta is Skilled in Global Delivery, Project Management, IT Solutions and other talents.