? To handle the Team of 14 members
? Preparing daily workloads for staff & coordinating the daily allocation of work
? To maintain the quality of a Mobile Application(Close5 eBay US)
? To inform and coordinate with the client’s technical team to resolve problems in tools/admin panel provided.
? To train the new team mates according to the job roles assigned
? To interact with the client on daily basis to know the work progress, requirements and ensure complete client satisfaction
? Ensuring a clean, safe and friendly working environment.
? Arranging & chairing weekly team meetings, focusing on targets & achievements.
? Ensuring that staff are motivated, monitored and measured in line with company targets and performance standards
? Reporting to senior managers for management perusal.