Jaipur, Rajasthan, India

About Raghavendra Pratap Singh

Raghavendra Pratap Singh works as Additional Director at PIITs Group of Education and is based in Jaipur, India. Raghavendra studied Diploma in Engineering (CS-Computer Science) at Karnataka State Open University (2015-2018). On Youth4work, Raghavendra has taken skill tests in System Administration (rank 131 of 9,007, top 2%). Raghavendra also lists talents in System Engineering, Desktop Support Engineer, Assistant Engineer and IT Managment.

Talents
    • System Administration
      ... among ... users in Jaipur
      131
      among 9007 users worldwide
      84.83
      percentile among worldwide users
    • System Engineering
      ... among ... users in Jaipur
      …
      among … users worldwide
    • Desktop Support Engineer
      ... among ... users in Jaipur
      …
      among … users worldwide
    • Assistant Engineer
      ... among ... users in Jaipur
      …
      among … users worldwide
Professional Path
Additional Director
Mar-2015 To present 11 years 6 months
  • • Responsible for Marketing & Promotional activities of the Branding, New Admissions, Admissions Planning, Coordination, Academic Management, Resource Management etc.
    • Responsible for IT solution in Academy.
    • Analyze technical problems and solve them by site visiting as well as on telephonic.
    • Maintains up-to-date documentation of existing infrastructure.
    • Install, maintain & service various hardware devices as well as Install and maintain software.
    • Follow-up with end users, if necessary, for closure of pending tickets and other support groups, if necessary.
    • Manage and maintain smooth functioning of IT related systems like as printers, scanners etc.
    • Follow up with client users for varies solutions.
    • Outlook Mail System
    • Coordination with service partner maintenance team and Ensure service support and delivery from the service partner as per the defined SLA.
    • Suggesting best & Cost effective all IT solutions as per organizations requirement.
    • Manage Assets as u
System Engineer
May-2013 To Feb-2015 1 years 9 months
  • • MIS reporting, Preparing status reports or Daily Progress Report.
    • Maintains up-to-date documentation of existing infrastructure.
    • Preparation for the IT Audit Documentation as per need or schedule to internal / external audit.
    • Creating & maintaining SOPs, reports and maintaining inventory.
    • Providing effective IT support to all functions to meet their core business needs.
    • Suggesting best & Cost effective all IT solutions as per organizations requirement.
    • Install, maintain & service various hardware devices as well as Install and maintain software.
    • Follow-up with end users, if necessary, for closure of pending tickets and other support groups, if necessary.
    • Provide remotely support from home in any emergency at holidays as well as after working hours.
    • Manage and maintain smooth functioning of IT related systems.
    • Outlook Mail System, lotus notes
    • Managing Antivirus Manager by Policies and updateation.
    • Coordination with service partner maintenance tea
Desktop Engineer
Dec-2011 To Apr-2013 1 years 4 months
  • • Responsible for IT troubleshooting in the branches.
    • Analyze technical problems and solve them on call.
    • Manage Assets as users, Install and maintain software’s.
    • Generating trouble tickets and coordinates on the same like as (Incident / Service Request / Information Query).
    • Install, maintain & service various hardware devices.
    • Outlook Mail System, Broadband, Internet Support.
  • Started work as L1 and within working promote to L2
Qualifications

Karnataka State Open University

Diploma in Engineering Computer Science

2015-2018

74%

Sikkim Manipal University

Bachelor of Science Other

2008-2011

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