Delhi, Delhi, India

About Poonam Upadhyay

Poonam Upadhyay works as SAP HCM Functional consultant at KREAT SOLUTION P LTD and is based in Delhi, India. Poonam studied Master of Business Administration (HR-Human Resources) at Symbiosis Centre for Management and Human Resource Development (2011-2012). On Youth4work, Poonam has taken skill tests in SAP HR (rank 12 of 1,754, top 1%). Poonam also lists talents in SAP Consultant and Functional Testing.

Talents
    • SAP Consultant
      ... among ... users in Delhi
      …
      among … users worldwide
    • SAP HR
      ... among ... users in Delhi
      12
      among 1754 users worldwide
      80.85
      percentile among worldwide users
    • Functional Testing
      ... among ... users in Delhi
      …
      among … users worldwide
Professional Path
SAP HCM Functional consultant
Aug-2016 To present 10 years 1 months
  • Supporting HR Module activity - Ensure timely response and resolution of problem ticket within stipulated time by adhering to the severity level benchmarks. • Providing 1st line support to solve issues involving personnel administration and organizational management and coordinating proper communication and rerouting tickets to appropriate team members necessary. • Providing end user support by answering phone calls and email enquiries. • Assisted SAP HR staff with various support issues including personnel actions.
ASSISTANT MANAGER HR
Jul-2015 To Aug-2016 1 years 1 months
  • Setting up the basic structure of the Start-up in close coordination with the owners, guiding the startup and management of a full spectrum of HR operations, systems and programs. Worked with senior management to create HR policies and procedures; recruit employees; create group benefits databases; and develop orientation, training and incentive programs. Manage leave-of-absence programs and personnel records; administer benefits enrollment and programs; administer the HR budget; and handle HR generalist workplace issues.
    Key Results:
    ? Played a key role in ensuring the successful launch of an office. Structured and implemented programs and policies in the areas of training, compensation structures, benefits packages, incentives and new-employee orientation.
    ? Fostered a teamwork/open-door environment conducive to positive dialogue across the organization.
    ? Negotiated approximately 50 salary offers and dozens of sign-on bonuses/relocation packages annually at both the exempt an
Senior HR Executive
May-2013 To Jul-2015 2 years 2 months
  • Promoted to fulfill a broad range of HR functions, including recruiting and training employees, administering benefits, overseeing disciplinary action and managing HR records. Annual meetings, resolved conflicts between employees, coordinated with the contractor for blue collar recruitment. Handling the industrial relation and statutory compliances, promote employee wellness through health & safety norms and performed exit interviews.
    Key Results:
    ? Recruitment of junior & mid-level management, Coordination with a contractor for blue collar employees, Completion of pre joining and post joining process. Introduction to mail across the organization and In Person introduction with Team. Induction to new joiners and make them aware of company policies, Vision, Mission, Culture, Organizational Structure, Company guidelines, etc., Record Employees detail into HRIS and get registered in Biometric Machine.
    ? Maintain the leave record for Delhi NCR and other Branches.
  • Establish & maintain good working relationship with Customers, Colleagues and team members, Vendor Management.
Qualifications

Symbiosis Centre for Management and Human Resource Development

Master of Business Administration Human Resources

2011-2012

70%

Extra-Curricular Interests
Badminton swimming Listening music and dance
My Story
To excel in SAP HCM field and seek a challenging position in an organization which encourages growth and leadership opportunities; utilizing technical & functional expertise, innovative abilities and interpersonal skills, at the same time achieving the organizational objectives with attribute of time, quality and discipline.
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