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Pranit Vishwanath Raut

Pranit Raut
  • Mumbai, Maharashtra, India
  • English Language, Communication Skills, Android
Profile Snapshot
Pranit is based out of Mumbai & has studied Computer Networks and Information Security, B.Sc-Bachelor of Science from Year 2008-2011 in DGRCASC-D G Ruparel College of Arts Science and Commerce, University of Mumbai.
Pranit Vishwanath Raut is Skilled in English Language, Communication Skills, Android and other talents.
Work Experience
Business service associate
Full Time May-2018 To present (6 years 11 months)
Responsibilities
  • ? Resolve Customer Queries on Chat which fallout from Virtual assistant side. ? Providing Best Solution for Customer Issues within a time period. ? Enhance Virtual assistant’s Abilities to resolve customer queries quickly. ? Escalate Customer issues to concern team if necessary.
technical analyst
eclerx services limited
Full Time Jun-2014 To Jun-2019 (5 years )
Responsibilities
  • ? Handling queries of U.S customers through back end portals.
    ? Check out their problems which relates to smart tv or internet.
    ? Forwading customer issues to next advanced level
    ? Maintaining customers data in excel sheets.
Achievements
  • top performer in the financial year of 2015-16
network support engineer
orient technologies private limited
Full Time May-2012 To Dec-2013 (1 year 7 months)
Responsibilities
  • Monitoring different access points through internal portals.
    Analyzing status of customer’s network connections.
    Troubleshooting customer network problems through emails.
    Escalating customer issues on priority basis.
Achievements
  • got appreciation card from manager for hardwordking
Education
Bachelor of Science
D G Ruparel College of Arts Science and CommerceUniversity of Mumbai
2008-2011
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