About Prashant Datir
Prashant Datir works as Sr IT-Support Engineer at Eluminous Technologies Pvt Ltd and is based in Nashik, India. Prashant studied SSC Skill Certification Course (Solar PV Installer (Suryamitra)) at Skill Council For Green Jobs (2017-2018). On Youth4work, Prashant has taken skill tests in Computer Technician (rank 1,060 of 19,404, top 6%), Computer Knowledge (rank 23,680 of 165,164, top 15%) and Content Writing (rank 4,131 of 185,598, top 3%). Prashant also lists talents in System Administration, English Language, Business Ethics and IP Networking.
Talents
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System Administration... among ... users in Nashik…among … users worldwide22.92percentile among worldwide users -
Computer Technician... among ... users in Nashik1060among 19404 users worldwide58.27percentile among worldwide users -
Digital Marketing... among ... users in Nashik…among … users worldwide8.16percentile among worldwide users -
IP Networking... among ... users in Nashik…among … users worldwide17.64percentile among worldwide users
Professional Path
Sr IT-Support Engineer
Eluminous Technologies Pvt Ltd
Full Time
Aug-2015 To
present
11 years 1 months
- • Provide 1st level Technical Service support for internal customers.
• Installation, Configuration & Troubleshooting of Laptop, Desktops & Network
• Troubleshooting of Hardware (Printers / Scanners / Switches etc.)
• IMACD ( Installation, Move, Add, Change, Disposal ) and other IT service requests
• Install O/S, patches, updates & service packs
• Lotus Notes Client Installation, Configuration & Troubleshooting
• Maintaining & updating Antivirus
• Handing of backup tapes, perform backup as per IT policy
• Network management (LAN) & firewall operations
• Vendor Coordination
IT-Support Engineer
Solairedirect Energy india Pvt Ltd
Full Time
Jun-2013 To
Jul-2015
2 years 1 months
• Provide 1st level Technical Service support for internal customers.
• Installation and Configuration of OSs in Windows Environment.
• Documenting the call and ensuring accurate information is captured. Manage and take ownership of the resolution process for all customer related issues
• Follow the correct troubleshooting procedures to ensure proper and timely resolution.
• Make timely calls/emails to the End users to ensure they are informed of the status and the expected resolution of the issue. Document accordingly.
• Identify and escalate obstacles influencing timely resolution to customer requests.
• Perform other assignments requested by the manager.
• Basic skill level support in MS Office, Windows OS, Internet explorer, Outlook, client end support for Sharepoint, Lync, SAP as per training given .
• Awareness of IT operating Hardware Environment, Printers
Residential IT Engineer
Feb-2012 To
Dec-2012
10 months
Qualifications
Skill Council For Green Jobs
SSC Skill Certification Course Solar PV Installer (Suryamitra)
2017-2018
K T H M College
Bachelor of Commerce Business Administration
2007-2009
-%
Extra-Curricular Interests
Dancing Playing Cricket table tennis
My Story
I am an energetic and enthusiastic person who enjoys a challenge and achieving personal goals. My present career aim is to work within IT because I enjoy working with computers, I enjoy the environment and I find the work interesting and satisfying. The opportunity to learn new skills and work with new technologies is particularly attractive to me.
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Other people named Prashant
- Prashant Deekar, Mumbai
- Prashant Pandey, Chitrakoot
- Prashant Kalia, Mumbai
- Prashant Kumar Singh, Chennai
- Prashant Salunke, Nashik
- Prashant Mishra, Lucknow
- Prashant Hari Shinde, Solapur
- Prashant Bisht, Delhi
