Pratik Kiran Parikh
Mumbai, Maharashtra, India

About Pratik Kiran Parikh

Pratik Kiran Parikh is based in Mumbai, India. Pratik studied Bachelor of Management Studies (Marketing) at Usha Pravin Gandhi College Of Arts Science And Commerce Science (2004-2007). On Youth4work, Pratik has taken skill tests in English Language (rank 6,999 of 356,213, top 2%). Pratik also lists talents in Physical Security, Business Operations, Business Development and Security Control.

Talents
    • Physical Security
      ... among ... users in Mumbai
      …
      among … users worldwide
    • Business Operations
      ... among ... users in Mumbai
      …
      among … users worldwide
    • Business Development
      ... among ... users in Mumbai
      …
      among … users worldwide
    • Security Control
      ... among ... users in Mumbai
      …
      among … users worldwide
Professional Path
Revenue Manager
Vistarooms Full Time
Jan-2019 To Apr-2020 1 years 3 months
  • Lead a team of 15 members and helped them improve their approach towards overall guest approach and changing the overall communication method. Prepared process flow as per the business requirement. Effectively allocated tasks during high-traffic times to keep operations running smoothly and ensuring the best experience for the guest during their stay at the villa. Track and report associate performance and using appropriate metrics. Work closely with executives in times of escalation and concerns raised by the guest on stay and provided appropriate solutions and alternatives within appropriate time frame, and followed up to achieve resolution. Handled retail sales operation and upselling premium membership with my team in the last three months. Supervised daily operations and sales functions to maximize revenue, customer satisfaction and employee productivity.
  • Promoted from Customer Relationship manager to Revenue Manager. Was also the highest add-on services seller to guests in stay and prior to their stay at the villa.
Asst. Manager Security Operations
Innovsource Security Pvt. Ltd. Full Time
May-2015 To Dec-2018 3 years 7 months
  • Handled Maharashtra region security operations and recruitment. Perform SRA and share assessment reports with the client as the key areas of concerns and how to mitigate the same prior to deployment of security guards. Prepared security training process documents and modules and imparted the training to all security guards. Acting Key Accounts manager for clients like Forever 21, Jeena&Co, Hurix Digital and Abbott Healthcare.
  • Was awarded as a significant contributor towards project Abbott healthcare project.
Security Administrator
SIS Private Limited Full Time
Oct-2012 To Apr-2015 2 years 6 months
  • Handling PAN India security related queries. Conducted security audits to identify vulnerabilities and give solutions for the same. Reviewed violations of security procedures and developed mitigation plans. Provided safety reports and data analysis to senior management to update security processes. performed SRA towards hotels before onboarding them with the bank.
Internal Security Officer
G4S Secure solution india pvt ltd Full Time
Sep-2011 To Sep-2012 1 years
  • Drove operational improvements which resulted in improved profit margins and less operational/untowardly incidents. Managed quality assurance program, including on-site evaluations, internal audits and customer surveys. Conducted background verification of staff and employees as per client requirement.
  • Helped with recovery of stolen items from office space within 2 days.
Sr. Tech support executive
Sutherland Global Services Full Time
Feb-2010 To Aug-2011 1 years 6 months
  • Troubleshooting and up-selling of warranty contracts of DELL laptops and desktops.
  • Was acting sales advisor for the team to help team members remove the roadblocks of selling.
First Level executive
Stream Global Services Pvt Ltd Full Time
May-2009 To Jan-2010 8 months
  • Troubleshooting and up-selling of warranty contracts of HP laptops and desktops.
Research Analyst
Directi Full Time
Apr-2008 To Jan-2009 9 months
  • Managing various PPC campaigns to drive conversions for Skenzo advertisers to ensure maximum ROI. Find closest relevant keyword and website for the domain optimization.
Sr. Customer Executive
Intelenet Global Services Pvt Ltd Full Time
Jun-2007 To Mar-2008 9 months
  • Responded to customer queries regarding their bank account balance and in-case of any outstanding amounts. Upselling of Home insurance contracts, credit cards and supersaver accounts.
Qualifications

Usha Pravin Gandhi College Of Arts Science And Commerce Science

Bachelor of Management Studies Marketing

2004-2007

-%

My Story
Service-focused Sales and Customer Service Manager bringing unparalleled skills in customer relations, task prioritization and time management. Experience:- 1.4 Year Experience in Corporate sales and over 8 years of experience in the field of Security. My area of expertise in Security operations, Team Management, Loss Prevention, Risk Management and General Administration.
Skills: Business development, Business operations, Team building, Security operations and General administration.
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