Bangalore, Karnataka, India

About Rajesh Kumar

Rajesh Kumar works as .net developer at unilog pvt lmd and is based in Bangalore, India. Rajesh studied Master in Computer Application (CE-Computer Engineering) at Vels College of Science (2010-2013). Rajesh lists talents in Web Developer, Blog Management, Database Analysis and Data Management.

Talents
    • Blog Management
      ... among ... users in Bangalore
      …
      among … users worldwide
    • Data Management
      ... among ... users in Bangalore
      …
      among … users worldwide
    • Database Analysis
      ... among ... users in Bangalore
      …
      among … users worldwide
    • Web Developer
      ... among ... users in Bangalore
      …
      among … users worldwide
Professional Path
.net developer
Nov-2012 To present 13 years 10 months
  • ? Hold full responsibility for the management of day-to-day team operations and client management.
    ? Preparing daily workloads for staff & co-ordinating the daily allocation of work.
    ? Motivating the team to achieve high standards and KPI targets.
    ? Conducting performance appraisals for the team.
    ? Successful history of managing, facilitating, coaching, and training diverse teams.
    ? Extensive experience in Team building activities, staff retention, Prioritization of tasks, Customer support satisfaction, Continuous improvement, and ISO compliance, Benchmarking and cost reduction.
    ? Cultivate and maintain strong client relations while contributing highly to the growth of the process.
    ? Independently interact with client process experts & conduct knowledge sharing sessions for cross training.
    ? Travelled to UK and sucessfully completed Knowledge Transition for 8 processes ahead of time.
    ? Skilled in preparing transition planning, documentation, SIPOC, FMEA, process maps and procedure guides
    ? Map and design processes and adhere to strict transition deadlines.
    ? Work closely with the operations team during the transition process to ensure a smooth transition.
    ? Highly proficient in transaction processing on SAP CRM platform.
    ? Manage a wide range of business process campaigns including Customer transfers, Distributor communication, Customer Account Maintenance, Plausibility, Metering, Billing, Customer Credit and payments.
  • • Awarded with the prestigious TCS annual Star Performer for Best Team Leader in 2011.
    • Completed Knowledge Transition for 12 processes from UK to India within a strict deadline of 5 weeks.
    • Received 8 client appreciations for maximising the Productivity and improving accuracy of the team.
    • Completed 3 Structured Problem Solving projects.
Qualifications

Vels College of Science

Master in Computer Application Computer Engineering

2010-2013

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